Join our Agent Workspace Messaging team and help millions of users connect with the support they need every day. As a Senior Software Engineer, you'll work on meaningful problems that directly impact customer experiences while collaborating with a talented, diverse team across multiple time zones.
We're building the next generation of messaging technology that powers seamless customer engagement. This role offers a unique opportunity to contribute to our growing engineering presence in India and help deliver high-quality solutions from our distributed team.
What makes this role special: As a Senior Software Engineer at Zendesk, you'll be a hands-on technologist who directly contributes to application development and participates in the design and implementation of projects. You'll engage in technical discussions beyond your immediate team and excel at finding simple solutions to complex problems. We're looking for someone who cares about not only the technical aspects of large systems, but how they can enable other developers to be more productive.
Note: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune.
What You'll Do
What We're Looking For
Core Experience:
Bonus Points:
Our Tech Stack
We work with modern, well-supported technologies:
Don't worry if you haven't used every technology listed, we value learning agility and will support your growth into new areas.
We'd love to hear from you, especially if you're passionate about building user-facing experiences at scale and excited about mentoring fellow engineers.
Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
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