工作地点:酒店各运营区域 | Location: Hotel operational areas
职位性质:全职岗位
Position Type: Full-time
职位概述:协助酒店日常运营,学习基础服务流程,参与团队协作,在实践中积累酒店行业经验。
Position Overview: Assist with daily hotel operations, learn basic service procedures, participate in team collaboration, and gain practical experience in the hospitality industry.
核心职责:
- 协助完成岗位日常事务(如接待引导、物品整理、数据记录等);
- Core Responsibilities:
- Assist with daily tasks in assigned positions (e.g., guest reception, item organization, data recording, etc.);
- 学习并遵守酒店规章制度与服务标准(如仪容仪表、礼仪规范、安全流程等);
- Learn and adhere to hotel rules, regulations, and service standards (e.g., appearance, etiquette, safety procedures, etc.);
- 配合团队完成临时任务(如活动筹备、客户反馈跟进、物资清点等);
- Support the team in ad-hoc tasks (e.g., event preparation, customer feedback follow-up, inventory counting, etc.);
- 观察并记录岗位操作细节,主动向导师提问以提升专业认知。
- Observe and document operational details of the position, proactively ask questions to mentors to enhance professional understanding.
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