University of Georgia

Posting Number S13835P

Working Title Student Event Ticket Coordinator

Department VPSA-Dean of Students

About the University of Georgia

Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.

About the College/Unit/Department

College/Unit/Department website

Posting Type External

Retirement Plan TRS

Employment Type Employee

Benefits Eligibility Benefits Eligible

Full/Part time Full Time

Work Schedule

Additional Schedule Information

Monday thru Friday 8 am-5 pm with occasional nights and weekends

Advertised Salary $42,000.00

Posting Date 07/08/2025

Open until filled Yes

Closing Date

Proposed Starting Date 08/04/2025

Special Instructions to Applicants

Priority consideration will be given to those who complete the application process by July 21, 2025 however, screening will continue until the position is filled.

We are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply.

Location of Vacancy Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Classification Title Retail Operations Paraprofessional/Professional

FLSA Non-Exempt

FTE 1.00

Minimum Qualifications

Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications

Bachelors degree preferred; HS diploma, or equivalent accepted with appropriate amount of experience

Experience supervising or leading students

Ticketing and/or event management experience

Position Summary

Reporting to the OneCard Manager, the Student Event Ticket Coordinator oversees all aspects of ticketing for student clubs and organizations, as well as for departments within the Division of Student Affairs. The role also collaborates with the Student Affairs Business Office and Campus Reservations to facilitate sales for student organizations, including merchandise, dues, and donations. Additionally, the position supports general OneCard Office operations, and assists with student staff training for the Tate Student Center. This position requires evening and weekend availability.

Knowledge, Skills, Abilities and/or Competencies

• Strong proficiency in Microsoft Excel, ticketing platforms, and reporting tools
• Strong verbal and written communication skills
• Effective problem-solving and conflict resolution techniques
• Time management and organizational skills, especially during high-volume events
• Ability to inspire and lead by example, fostering an environment of continuous learning and improvement.
• Demonstrated integrity, ethical behavior, and professional demeanor.
• Capacity to work collaboratively with cross-functional teams and stakeholders

Physical Demands

Standing for long periods of time.

Is driving a responsibility of this position? No

Is this a Position of Trust? Yes

Does this position have operation, access, or control of financial resources? Yes

Does this position require a P-Card? No

Is having a P-Card an essential function of this position? No

Does this position have direct interaction or care of children under the age of 18 or direct patient care? No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Student Event and Revenue Services-

• Coordinate with event organizers to plan and organize event entry and ticketing needs.
• Set up online sales for student clubs and organizations for event tickets, merchandise, dues, and donations.
• Coordinating mobile ticket setup via third-party application, print tickets as needed. Update and maintain ticket scanning hardware used to scan tickets and ID cards.

Percentage of time 35

Duties/Responsibilities

OneCard Production, Ticketing, and Photography Services

• Assist with student staff supervision for ID production and photography services.
• Answer customer inquiries related to both services.
• Assist with online photo submission approval process.
• Manage the Ticket Operations student staff to include hiring, scheduling, training, and advising students and staff on ticket policies.
• Promote and participate in the development, retention & engagement of Tate Student Center student employees.
• Contribute to the planning team for the Fall Training Event and the End of Year Student Staff Celebration.

Percentage of time 30

Duties/Responsibilities

Event Entry Management

• Set up the box office at event locations, crowd control at events, signage for ticket sales, working with student organizations regarding events.
• Supervise ticket staff at events that require ticketing services. Troubleshoot patron event entry and ticketing problems.

Percentage of time 20

Duties/Responsibilities

Sales Reporting and Billing Operations

• Provide sales reports and statistical data on ticket patrons to event and/or club organizers.
• Create invoices and submit intra-university charges for services rendered to Business Office on a weekly basis.
• Audit ticket sales with cash receipts and prepare deposit reports.
• Provide monthly report on Ticketing Services to OneCard Manager.

Percentage of time 10

Duties/Responsibilities

Other Duties as Assigned

• Perform additional tasks and responsibilities as assigned by the OneCard Manager of the Tate Student Center.

Percentage of time 5

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Dee Matthews

Recruitment Contact Email dee.matthews@uga.edu

Recruitment Contact Phone

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