Genpact

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At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Principal Consultant, Data Scientist

In this role, we are looking for candidates who have relevant years of experience in Text Mining / Natural Language Processing (NLP) tools, Data sciences, Big Data and algorithms.

Full cycle experience desirable in atleast 1 Large Scale Text Mining/NLP project from creating a Business use case, Text Analytics assessment/roadmap, Technology & Analytic Solutioning, Implementation and Change Management, considerable experience in Hadoop including development in map-reduce framework. The Text Mining Scientist (TMS) is expected to play a pivotal bridging role between enterprise database teams, and business /functional resources. At a broad level, the TMS will leverage his/her solutioning expertise to translate the customer’s business need into a techno-analytic problem and appropriately work with database teams to bring large scale text analytic solutions to fruition. The right candidate should have prior experience in developing text mining and NLP solutions using open source tools.

Responsibilities

• Develop transformative AI/ML solutions to address our clients' business requirements and challenges
• Project Delivery - This would entail successful delivery of projects involving data Pre-processing, Model Training and Evaluation, Parameter Tuning
• Manage Stakeholder/Customer Expectations
• Project Blue Printing and Project Documentation
• Creating Project Plan
• Understand and research cutting edge industrial and academic developments in AI/ML with NLP/NLU applications in diverse industries such as CPG, Finance etc.
• Conceptualize, Design, build and develop solution algorithms which demonstrate the minimum required functionality within tight timelines
• Interact with clients to collect, synthesize, and propose requirements and create effective analytics/text mining roadmap.
• Work with digital development teams to integrate and transform these algorithms into production quality applications
• Do applied research on a wide array of text analytics and machine learning projects, file patents and publish the papers
• Collaborate with service line teams to design, implement and manage Gen-AI solution
• Familiarity with generative models, prompt engineering, and fine-tuning techniques to develop innovative AI solutions.
• Designing, developing, and implementing solutions tailored to meet client needs.
• Understanding business requirements and translating them into technical solutions using GEN AI
• Works closely with service line teams to design, implement, and manage Generative AI solutions

Qualifications we seek in you!

Minimum Qualifications / Skills

• MS in Computer Science, Information systems, or Computer engineering
• Systems Engineering with relevant experience in Text Mining / Natural Language Processing (NLP) tools, Data sciences, Big Data and algorithms
• Familiarity with Generative AI technologies, Design and Implement GenAI Solutions

Technology

• Open Source Text Mining paradigms such as NLTK, OpenNLP, OpenCalais, StanfordNLP, GATE, UIMA, Lucene, and cloud based NLU tools such as DialogFlow, MS LUIS
• Exposure to Statistical Toolkits such as R, Weka, S-Plus, Matlab, SAS-Text Miner
• Strong Core Java experience in large scale product development and functional knowledge of RDBMs
• Hands on to programing in the Hadoop ecosystem, and concepts in distributed computing
• Very good python/R programming skills. Java programming skills a plus
• GenAI Tools
• Certifications in AI/ML or GenAI

Methodology

• Solutioning & Consulting experience in verticals such as BFSI, CPG, with experience in delivering text analytics on large structured and unstructured data
• A solid foundation in AI Methodologies like ML, DL, NLP, Neural Networks, Information Retrieval and Extraction, NLG, NLU
• Exposed to concepts in Natural Language Processing & Statistics, esp., in their application such as Sentiment Analysis, Contextual NLP, Dependency Parsing, Parsing, Chunking, Summarization, etc
• Demonstrated ability to Conduct look-ahead client research with focus on supplementing and strengthening the client’s analytics agenda with newer tools and techniques

Preferred Qualifications/ Skills

Technology

• Expert level of understanding of NLP, NLU and Machine learning/Deep learning methods
• OpenNLP, OpenCalais, StanfordNLP, GATE, UIMA, Lucene, NoSQL
• UI development paradigms that would enable Text Mining Insights Visualization, e.g., Adobe Flex Builder, HTML5, CSS3
• GenAI AI/ML Tools
• Linux, Windows, GPU Experience
• Spark, Scala for distributed computing
• Deep learning frameworks such as TensorFlow, Keras, Torch, Theano
• Certifications in AI/ML or GenAI

Methodology

• Social Network modeling paradigms, tools & techniques
• Text Analytics using Natural Language Processing tools such as Support Vector Machines and Social Network Analysis
• Previous experience with Text analytics implementations, using open source packages and or SAS-Text Miner
• Ability to Prioritize, Consultative mindset & Time management skills

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.