Genpact

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Principal Consultant, UX Designers!

In this role, we are seeking a creative, thoughtful, and customer-obsessed user experience designer to help us design real-life usability concepts that create value for business and customers. Your primary focus will be to create elegant and customer-focused designs that provide a superior product experience working in close collaboration with business, product, technology, and design teams. You will get the opportunity to own comprehensive end-to-end experiences, work across Genpact product and services and infrastructure yet provide locally relevant presentations of expansive content and functionality across a manifold of product lines, client devices, and locales.

Responsibilities

• Drive Operational Excellence – Continuous improvement is the on-going effort to improve an organization’s processes, products, or services. Ensure execution of design methods organization should follow such as User Research, User testing etc
• Consultant - Providing thought leadership and best practices related to User Centric approach to Genpact’s customers. Identify specific capability, practices, tools, and people that the organization would need to adopt
• Solution - Conceptualize and design user centric product experience for our Analytic Customers. Envisioning opportunistic areas with our clients by demonstrating them product journey and collect feedback to incorporate.
• Great problem solving skills with the ability to understand complex ideas • Ability to empathize with and understand the needs of our customers
• Factor stakeholder and user considerations in designs
• Ability to whiteboard UI/UX concepts using sound app design principles
• Understating of VIMM Model and other design methods to apply in design
• Proficiency with design software (AI, XD, Photoshop, or Sketch)
• Ability to create and present interactive prototypes following Genpact brand guidelines
• Ability to communicate ideas and design rationale, all within a user-centric design process
• Ability to work autonomously as well as collaboratively on team-based projects
• Experience in GenAI project

Qualifications we seek in you!

Minimum Qualifications / Skills

• Batchelor Degree in any stream relevant years of experience
• Any specialized design degree will add an advantage to shortlist the candidate profile

Technology

• Very good In Design, Adobe Illustrator, Photoshop etc
• Ability to use the Wireframing tools, like, Balasamiq, Mindmap
• Proficient to use new Gen design software’s such as Adobe XD, Sketch etc
• Excellent skill to use Interactive Prototyping application like, Invision, Marvel App, Axure-RP
• Hands on experience working with Powerpoint presentation to edit or design slides
• Basic understanding of using Dreamweaver, Notepad++ edit the HTML, CSS, Javascript

Methodology

• Relevant years product design & Consulting experience with Enterprise (SaaS) and Consumer Product Design in across the business verticals e.g., ecommerce platform, Supply Chain management to design the Big Data application across the devices for Android, iOS etc
• Wireframing and UI Prototyping
• Web or Mobile application
• Understand the Audience and reduce intellectual load
• Candidate should be able implement the clear Visual Communication
• Understanding the User empathy and design according to the Mental Model
• Decide the Interaction within the application
• User Interview understand the Problems and Opportunities
• Conduct Interview session with Stakeholders to understand the business goals

Preferred Qualifications/ Skills

Technology

• Working knowledge of HTML5, CSS3, and Javascript
• Animate prototype in Principle design the intercation
• Understand the basic concepts of databases to take the data oriented decision while designing

Methodology

• Previous experience with Data oriented application designs
• Ability to Prioritize, Consultative mindset & Time management skills
• Create design culture in the organisation
• Apply the User Testing methods e.g, A/B testing, Online Surveys, Focus Group etc

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.