Roseburg

Roseburg Forest Products owns, sustains and responsibly harvests 600,000 acres of U.S. timberlands that yield the highest-quality building materials and specialty wood products that generate pride for the job and stand the test of time. Founded in 1936, the privately-held company has built its reputation for quality, versatility and reliability with products shipped across North America that include medium density fiberboard, softwood and hardwood plywood, dimension and stud lumber, and LVL and I-Joists. See how Roseburg is building and growing at www.roseburg.com and @Roseburg

Purpose

The Division Quality Manager for Roseburg Forest Products is responsible for setting direction, standards, and programs related to quality control and quality assurance across the business they support. This position has responsibility for ensuring effective processes are in place and utilized to achieve expected quality related results within their assigned business. Additionally, the Division Quality Manager is responsible for collaborating with plant leadership to ensure proper staffing and training is maintained within plant level quality roles in their business unit. This role will also be responsible for developing standards and training for critical production staff across their business unit. The Division Quality Manager works under the direction of the (Senior) Manufacturing Director as well as the Quality Director. This position will also partner with the sales department to understand customer quality complaints or claims and partner with Technical and Reliability teams to develop new products or investigate quality issues related to equipment or technology components.

Key Responsibilities

• Establish quality standards and supporting programs by studying product and consumer requirements, along with regulatory and industry specific product specifications.
• Develop raw material standards by studying manufacturing and engineering requirements
• Develop and ensure the consistent execution of quality assurance processes
• Institute rework standards by devising inspection and physical testing methods and procedures
• Create product quality documentation system by creating and updating quality assurance procedures
• Review and investigate customer claims, followed by any necessary testing
• Ensure on going calibration of testing equipment
• Ensure consistent calibration of process equipment and measurement tools
• Variance analysis on specs vs actual results
• Maintain product quality by enforcing quality assurance policies and procedures and government requirements.
• Prepare product and process quality reports by collecting, analyzing, and summarizing information and trends.
• Collaborate with plant leadership to recruit, select, and train quality assurance team members
• Model company core values
• Other duties as assigned

Required Qualifications

• Bachelors in Business, Operational Management or related field and 5+ years of experience in Quality Assurance/Quality Control; or an equivalent amount of education, training, and experience
• Working knowledge of quality system requirements
• Experience with MS Word, Excel, Project Management and Analytics software
• Strong attention to detail with high level of accuracy and efficiency to meet strict governmental reporting requirements
• Ability to work and communicate well with all levels of management from plant manager to hourly team members
• Proved leader with strong direction setting and motivation strengths
• Strong written and verbal communication skills
• Ability to successfully and timely complete projects and reports
• Ability to manage multiple projects simultaneously and maintain a comprehensive timeline for completion of the projects

Preferred Qualifications

• Working knowledge of QA/QC requirements in the wood products sector with focus on MDF, plywood, lumber, and EWP
• Experience with QA measuring and testing equipment
• Knowledge of safety requirements and legal standards

AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS