The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Designing and maintaining the Central Procurement Policy;
- Addressing feedback and clarifications on the Central Procurement Policy;
- Working with leaders to onboard their business units and departments to the Central Procurement Policy, and to subsequently ensure currency and compliance to the Central Procurement Policy across the entire group;
- Performing the role of central gatekeeper in the evaluation and approval of procurement activity on a risk-managed basis;
- Coordinating group-wide demand aggregation and strategic procurement activities;
- Providing advice and organising deep-dives with business units and departments on their own additional procurement guidelines and practices;
- Conducting investigation and audit into procurement activities, as well as enforcing penalties for non-compliance with the Central Procurement Policy; and
- Driving the efficient adoption of technology across the entire procurement process.
Requirements:
- Willingness and openness to a new role
- Adaptable to changing business requirements
- Ability to multitask, prioritize, and manage time efficiently
- Strong attention to detail
- Comfortable communicating and working with teams from around the globe
- Team player
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