Details:
Stefanini Group is hiring!
Stefanini is looking for a ServiceNow IT Asset Management Specialist, Dearborn, MI
For quick apply, please reach out Parul Singh at 248-582-6481/parul.singh@stefanini.com
We are looking for ServiceNow IT Asset Management Specialist, to assist in the migration of PC Renewal operations and asset management to ServiceNow - Hardware Asset Management (HAM). This position will be part of the Client's PC Asset Management implementation team, dedicated to supporting global customers. This role is ideal for individuals who are adept at navigating dynamic environments and are committed to delivering exceptional value in alignment with our customers' mission-critical objectives.
Responsibilities
- Develop and implement ServiceNow HAM solutions in alignment with client needs related to PC Asset Management
- Collaborate with functional teams, lead technical solution design sessions, and contribute to process improvement and documentation.
- Design, test, and troubleshoot workflows associated with the ServiceNow platform as it relates to the PC Renewal business.
- Manage the platform and data, ensuring the smooth operation of IT Asset Management processes.
- Ensure global alignment for organization setup of stockrooms, program offices, and other aspects of PC Renewal ServiceNow workflows and operations including but not limited to consistent global process roll out.
- Audit teams to ensure processes are being followed.
- Assist with the training of Planning and Operational staff.
- In-depth knowledge of IT Asset Management processes and best practices.
- Comfortable with leading meetings.
- Able to develop and instruct training sessions.
- Willingness to learn and be self-driven.
- Excellent communication skills.
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