Cognizant Technology Solutions Corporation

About the role

As a Senior DevOps Engineer, you will make an impact by designing, developing and deploying conversational AI solutions using Google Dialogflow CX platform.

In this role, you will:

• Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.
• Design develop and implement conversational AI applications using Google Dialogflow CX ensuring high performance responsiveness and scalability.
• Integrate AI models and services with backend systems and databases to facilitate seamless data exchange.
• Collaborate with product managers UX/UI designers and other stakeholders to define project requirements and deliver robust solutions.
• Conduct thorough testing and troubleshooting of applications to ensure smooth deployment and ongoing reliability.
• Optimize applications for maximum speed and scalability while maintaining high standards of quality.

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid in Atlanta, GA. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:

• 4 + years of hands-on experience in developing conversational AI applications using Google Dialogflow CX.
• Proficiency in programming languages such as Python JavaScript.
• Strong understanding of natural language processing (NLP) techniques and methodologies.
• Previous experience in developing AI-driven applications across multiple platforms (web mobile voice assistants).
• Data store and Playbooks hands on experience.
• DevOps practices and CI/CD pipelines experience.

Certifications Required

• Google Contact center certification

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.