Consumer Cellular

Human Resources Operations Administrator (250456)

Job Summary

We're looking for a detail-driven and process-savvy HR Operations Administrator to join our team! In this role, you’ll play a critical role in supporting day-to-day HR functions, including new hire set up, employee job and status changes, and file management. You’ll manage critical updates in our HRIS (ADP Workforce Now), maintain accurate employee records, and partner with teams across HR, IT, and Payroll to keep everything running smoothly behind the scenes. If you thrive on structure, love working with systems, and enjoy supporting people through a seamless, efficient HR experience, this is your opportunity to make a real impact in a fast-paced and collaborative environment.

Essential Functions

• New hire set up
• Run new hire audit reports
• Process status, supervisor and payroll changes in HRIS
• Run regular employee data audit reports
• Document HRIS processes
• Send promotion to-do lists
• Manage employee records and files
• Assist with managing document retention protocols including scanning, filing, and shredding
• Process ADP password resets
• Performs other duties as assigned

Required Experience

• Requesting an Associate’s degree or the equivalent in experience within the prior 3 years.
• Familiar with general Human Resources processes and procedures.
• Ability to quickly learn HRIS system and be an expert.
• Experience with ADP a plus!
• Able to manage confidential information.
• Proficient in Microsoft Excel, Word, Outlook and Internet Explorer.
• The ability to work independently and as part of a team.
• Honesty, integrity, professionalism and a strong work ethic.
• Excellent organizational skills and communication skills (both verbal and written), with an excellent customer service focus.

About Consumer Cellular

Consumer Cellular is the top-rated wireless provider that provides cellphones and no-contract service plans primarily to those 50+. Founded over 25 years ago on the belief that everyone should have affordable access to the safety and convenience of cellular service, they have become well known for their 100% U.S. based, award-winning customer support. Consumer Cellular has been honored by J.D. Power as #1 in Customer Service among Value MVNOs, 18 Times in a Row, making it the Most Awarded Brand for wireless customer service. In 2024, the company was also ranked #1 in network coverage and customer satisfaction among wireless carriers from ACSI. Additionally, the company has been ranked on the Inc. 5000 list 12 timesConsumerCellular.com, by phone at (888) 345-5509, or in person at any of our CCI retail locations. For J.D. Power 2022 Wireless Customer Care Mobile Virtual Network Operator Study award information, visit jdpower.com/awards. Based on 2024 ACSI® Survey of customers rating their own Wireless Service Provider. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. Learn more at theacsi.org. For cellphone tutorials, features, applications, and company news, connect with Consumer Cellular on Facebook, Instagram, and Youtube.

Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)

Minimum Salary: $52,500

Maximum Salary: $68,250

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period*
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program
• Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.

Pre-employment background check and drug screen is required.

Primary Location

: United States-Arizona-Scottsdale

9363 E Bahia Dr

9363 E Bahia Dr

Scottsdale 85260

Job

: Human Resources

Schedule

: Full-time

Travel

: No

Job Posting

: Jul 7, 2025

Unposting Date

: Jul 13, 2025