Insulet

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Overview:

Insulet is seeking a skilled Mid-Level Software Quality Assurance Engineer to support manual testing efforts across our Salesforce, web, and mobile platforms. This role ensures our end-to-end digital solutions meet high standards of quality, reliability, and performance. You will play a key role in defining QA strategies, executing test plans, and collaborating with cross-functional stakeholders and third-party vendors.

Key Responsibilities:

• Collaborate with product and engineering teams to define, develop, and execute comprehensive manual test plans for Salesforce (Classic and Lightning), web, and mobile applications.
• Support QA efforts across frontend/backend systems, ensuring thorough test coverage and adherence to Agile delivery timelines.
• Author and maintain detailed test scenarios, test cases, and test scripts based on business and technical requirements.
• Conduct go-live readiness assessments, regression testing, and post-deployment validations.
• Identify opportunities to enhance automation coverage and support implementation of automation frameworks.
• Track and report quality metrics, defect trends, and test coverage to stakeholders and leadership.
• Coordinate testing activities with onshore and offshore QA teams and third-party vendors.
• Drive continuous improvement in QA processes, tools, and standards across the organization.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). Preferred
• 3+ years of hands-on manual testing experience with Salesforce (Sales Cloud, Service Cloud), web, and mobile applications. Preferred
• Strong understanding of Salesforce architecture, including Classic and Lightning components.
• Experience testing across multiple platforms and browsers (iOS, Android, Windows, Chrome, Safari, Edge).
• Solid grasp of Agile methodologies and experience working in Scrum or SAFe environments.
• Proficiency in test management tools such as JIRA, ALM, Helix, Polarion, or similar.
• Strong analytical skills with the ability to understand complex business processes and translate them into test cases.

Preferred Skills and Competencies:

• Working knowledge of AccelQ for test case design, execution, and reporting is a strong plus.
• Familiarity with Polarion or similar tool for ALM and test case management.
• Familiarity with automation frameworks (e.g., Selenium, Appium, TestNG) and scripting languages (e.g., Java, Python).
• Experience in regulated industries such as medical devices or life sciences.
• Excellent communication, leadership, and organizational skills.
• Ability to thrive in a fast-paced, multi-project environment with global teams.

NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office at least three (3) days per week. #LI-Hybrid