Louisiana State University

About Us:

At the forefront of medical discovery as it relates to understanding the causes of obesity, diabetes, cardiovascular disease, cancer and dementia, Pennington Biomedical Research Center is a campus of Louisiana State University and conducts basic, clinical and population research. The Center includes Basic Science, Clinical Research, and Population and Public Health, enabling both focused research and translational science. Research at Pennington Biomedical is supported broadly by multiple NIH Research Centers, and includes approximately 65 faculty and 20 postdoctoral fellows who comprise a network of 44 laboratories and 13 highly specialized core service facilities. Pennington Biomedical is located within state-of-the-art research facilities on a 222-acre campus in Baton Rouge, Louisiana.

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Job Posting Title:

Clinical Trial Scheduling Coordinator

Position Type:

Professional / Unclassified

Department:

LSUPBRC Cores - CTU - Training and Operations (Angela Thibodeaux Eldredge (00007248))

Work Location:

LSU - Pennington Biomedical

Pay Grade:

Professional

Job Description:

Pennington Biomedical Research Center, a research facility of the Louisiana State University System, is seeking to hire a Scheduling Coordinator in the Clinical Trials Unit.

The Scheduling Coordinator plays a key role in supporting clinical research studies by managing participant check-ins and scheduling appointments. This entry-level position ensures smooth and timely communication with study volunteers, assists in preparing for daily clinic operations, and provides general administrative support to the research team. The ideal candidate is organized, detail-oriented, and comfortable interacting with participants in a professional and friendly manner.

Major Responsibilities

• Greet and check in study participants at the clinic or reception desk.
• Schedule, reschedule, and cancel participant appointments as needed.
• Monitor daily schedules, adjust based on staff availability and participant attendance, and maintain accurate records of no-shows and reschedules.
• Open and close the clinic; calibrate equipment (lifting up to 50 lbs), stock supplies, and maintain a clean, welcoming environment.
• Prepare clinic for daily activities, including refreshments and equipment readiness.
• Build rapport with participants to support retention and engagement.
• Handle reminder calls, participant inquiries, and direct communications to appropriate staff.
• Provide front desk coverage as needed (e.g., during staff breaks or absences).
• Additional duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency with basic computer applications (e.g., Microsoft Office, email, scheduling software).
• Ability to multitask and adapt in a fast-paced clinical environment.
• Comfortable interacting with diverse populations in a professional and respectful manner.

Preferred Qualifications

• Bachelor's degree or some college coursework.
• Prior experience in healthcare, research, or administrative setting.
• Familiarity with clinical trials or medical terminology.

Pennington Biomedical Research Center (PBRC) is an equal employment opportunity employer and serves as a model employer for individuals with disabilities.

Additional Job Description:

Competencies:

None

Special Instructions:

Interested candidates should include a resume and a list of three (3) professional references to the online application. Professional references should be the name, title, company, and contact information from past employers. Professional references should include current or previous supervisors and/or coworkers. Personal references should not be considered for the reference check process. We will respect the request that we not contact a current employer. However, we will need to contact a prior supervisor if such a request is made.

A letter of application/cover letter is recommended but not required. Official transcripts are required prior to hire and are not required at the time of application.

Posting Date:

July 7, 2025

Closing Date (Open Until Filled if No Date Specified):

July 21, 2025

Additional Position Information:

Pennington Biomedical is located within state-of-the-art research facilities on a 222-acre campus in Baton Rouge, Louisiana. For more information, visit PBRC.

Questions regarding career opportunities at Pennington Biomedical should be sent to hrm@pbrc.edu.

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - Pennington Biomedical Research Center offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

Pennington Biomedical Research Center/LSU is an Equal Opportunity Employer.

Contact Information:

Questions or concerns can be directed to PBRC Human Resources at 225-763-2776 or hrm@pbrc.edu.

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