You will work remotely as a part of a larger Support team abroad
At team.blue we always put the customer first.
As a Support Engineer you will act as the first line of defense for our customers – whether they have technical questions about hosting, domain names or mailboxes - you rush out to help, via e-mail, live chat or telephone.
You will be the competent and capable expert on all our products.
You do your best and be friendly and professional even when the customer is affected and displeased.
You stay ready and welcome a challenge to dive into and solve the issue with impressive efficiency
What do you get?
Competitive salary
Step by step initial training and transferable skills.
Opportunity to start on a clear career development path and deepen your knowledge and experience with leading industry technologies and best practices
Continuous guidance and support.
Working for a talented and friendly team from our office, located in Mladost 2
Access to fresh coffee and snacks
Access to our game room
Working from home most shifts if you choose so
Normal working hours - 10:00 to 19:00 with 1-hour lunch break
Social benefits
Private health insurance
Food vouchers
Sports card
Who are we?
We make online business success simpler
Our mission is to unite our technology skills, diversity of thought and local expertise to deliver competitive edge through online products and services
team.blue is a leading digital enabler for companies and entrepreneurs. The group was created by merging Combell Group, TransIP Group and Register Group in 2019.
team.blue serves over 2.5 million customers in Europe and has more than 2,200 experts to support them.
team.blue Bulgaria has worked as a service center for brands in the group ever since 2014, and is now a proud member.
We will be very happy to receive your application if you:
You are a fluent Dutch speaker. You are kind and friendly. You communicate with your team members and the customers, being considerate and nice and always leaving a good impression.
You are technically skilled. You don't have to be a network specialist, but you do have an interest in the world of web hosting. You are naturally curious and always seek to improve.
You are flexible. We are not looking for you to do the impossible, but to be ready to do that extra step ahead to appease and excite.
You are punctual and accurate. You have impeccable spelling.