Synechron

Job Summary

Synechron is seeking an experienced and inclusive Scrum Master to lead agile teams in delivering high-value projects efficiently. The Scrum Master will facilitate agile practices, foster collaborative environments, and support continuous improvement across teams. This role is pivotal in ensuring that development initiatives align with organizational goals, are delivered on time, and meet quality standards. The ideal candidate will be a servant leader with strong communication skills and a deep understanding of agile frameworks.

Software Requirements

• Required:
  • Agile project management tools (e.g., Jira, Rally, Azure DevOps) — proficiency in usage and configuration
  • Collaboration platforms (Microsoft Teams, Slack, Confluence)
  • MS Office Suite (Word, PowerPoint, Excel) for reporting and documentation
• Preferred:
  • Agile coaching or training tools/software
  • Portfolio management tools for scaled Agile frameworks (e.g., SAFe, LeSS)

Overall Responsibilities

• Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives to foster collaboration and continuous delivery
• Coach teams in Agile principles, practices, and values to improve efficiency and quality
• Remove impediments that hinder team progress and escalate issues when necessary
• Protect the team from external distractions and manage stakeholder expectations
• Track and report on project progress, velocity, and team health metrics
• Collaborate with Product Owners to ensure backlog readiness and clarity
• Promote a culture of continuous improvement and Agile maturity within teams and across the organization
• Support scaled Agile initiatives and coordinate across multiple teams as needed
• Foster a culture of transparency, accountability, and innovation

Technical Skills (By Category)

Project Management Tools & Methodologies

• Required: Deep experience with Scrum, Kanban, and Agile frameworks — required
• Preferred: Scaled Agile Frameworks (SAFe, LeSS, Scrum@Scale)

Tools & Platforms

• Jira, Azure DevOps, Rally — required
• Confluence, MS Teams, Slack — required

Other Skills

• Communication and stakeholder engagement — required
• Risk management and impediment resolution — required

Experience Requirements

• 5+ years of experience as a Scrum Master or Agile coach in software development environments
• Proven success leading multiple teams or large projects using Agile methodologies
• Experience in fast-paced, dynamic organizations and managing cross-functional teams
• Previous experience working within scaled Agile frameworks is preferred

Day-to-Day Activities

• Facilitate Agile ceremonies and ensure team adherence to Agile practices
• Remove process blockers and guide teams in self-organization
• Collaborate with Product Owners to refine and prioritize backlogs
• Develop and maintain sprint plans, burn-down charts, and release schedules
• Coach team members and stakeholders on Agile principles and practices
• Track team metrics, such as velocity and burn-down, and report on progress
• Drive continuous improvement initiatives and retrospective actions
• Support cross-team coordination and dependencies management

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business, or related field
• Agile certifications such as Certified ScrumMaster (CSM), SAFe Program Consultant (SPC), PMI-ACP preferred
• Continuous professional development in Agile practices and tools

Professional Competencies

• Strong facilitation and coaching skills
• Excellent interpersonal and communication skills
• Problem-solving and conflict resolution capabilities
• Ability to motivate and empower teams
• Adaptability to changing priorities and organizational needs
• Ability to build trust and foster collaborative relationships
• Strong organizational skills and attention to detail

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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