National Association of Dental Plans

Description

For more than 50 years, First Choice Community Healthcare has provided access to high quality primary medical, dental, and behavioral healthcare to the underserved populations of the Mid-Rio Grande Valley of central New Mexico. Today, we operate seven (7) Community Health Centers and one (1) school-based clinic. We are currently recruiting for a Dental Central Billing Representative I to join our team and assist in fulfilling our organizations mission, which is to improve the health, life skills and wellbeing of all members of the communities we serve. Our health centers maintain an open-door policy, providing treatment regardless of an individual’s income or insurance coverage. As a non-profit organization, First Choice is a vital community resource in Central New Mexico. Not only does our organization provide the highest quality, comprehensive medical services, but we also address our patients’ emotional, social, and cultural needs.

In addition to serving a community-centered organization we offer an excellent benefits package to include:

Benefits Offered

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Employee Assistance Program
• Life and AD&D Insurance
• Voluntary Life Insurance
• Identity Theft
• Retirement Savings -403(b)
• 10-20 days per service year (based on length of service)
• Sick Leave 64 hours per year (unused rolls over each year into Long Term Sick Leave)
• Long Term Sick Leave 40 hours per year
• 10 Paid holidays per year
• 40 hours of Educational Leave per year for full time employees
• $700 per year for tuition reimbursement

A. POSITION SUMMARY Under the supervision of the Central Billing Manager who reports to the Director of Revenue Cycle Management, the Dental Central Billing Representative I is responsible for maintaining a high-performance work environment characterized by timely and accurate entry of all charges for services provided at all locations.

B. ESSENTAIL DUTIES AND RESPONSIBILITIES

• Review patient encounters for charge accuracy as needed including encounter rate and self-pay discount codes.
• Monitor and review site unbilled encounters and assist, when necessary, to meet mutual daily and weekly deadlines.
• Meet all EOM (end of month) closing activities and deadlines.
• Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries.
• Complete bad debt process based on FCCH procedure.
• Responsible for all other duties as assigned.

Requirements

C. MINIMUM EDUCATION AND EXPERIENCE

• High School Diploma or GED
• Must be able to work in a high-volume environment
• Ability to operate 10-key numerical pad by touch
• Experience in a multispecialty clinic setting.

D. PREFERRED LICENSE/CERIFICATIONS • Coding and Billing Certificate.

E. KNOWLEDGE, SKILLS, AND ABILITIES • Knowledge of CDT, Dental Terminology, ICD-10 Preferred. • Familiarity with insurance and reimbursement processes preferred. • Good telephone etiquette and organizational skills. • Able to handle diversified duties.