Reed Smith LLP

US Job Description

Firm Information

Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters.

Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities.

Position Summary

The Reporting Intelligence Manager leads the reporting arm of the Client Intelligence team, overseeing the intake, execution, and quality of cross-functional data requests. The scope of this team, and therefore this role, includes client intelligence, as well as related market, competitive, and talent intelligence, with close coordination with our financial intelligence team. This role is responsible for managing day-to-day reporting operations and for rethinking and scaling the team’s approach to handle a rapidly growing volume, complexity, and dimensionality of requests across the firm. Reporting to the Director of Client Intelligence, the manager ensures high-quality, timely, and well-documented data outputs, while developing scalable processes, maintaining the firm’s BI dashboard library, and building capabilities through training and standardization. Portions of this work are done in alignment with firmwide data governance practices and in collaboration with the Data Architect, Data Integrity Lead, and Strategic Insights Leader.

Job Duties and Responsibilities

• Design and implement scalable self-service and automated reporting systems to meet rapidly growing demand, using prioritization frameworks to ensure timely, high-impact delivery of insights.
• Re-engineer reporting workflows and develop standardized templates and processes to increase efficiency, consistency, and reduce duplication across requests.
• Audit, manage, and maintain the library of internal reports and dashboards, ensuring accuracy, relevance, and alignment with user needs.
• Create and uphold reporting standards, guidelines, and best practices, and influence analytics efforts firmwide.
• Take a proactive, consultative role in refining reporting outputs, ensuring stakeholders receive strategically aligned insights, not just raw data.
• Manage the queue of reporting and data requests, setting expectations, refining requests, and ensuring delivery aligned with user sophistication.
• Partner with internal business units (e.g., Innovation, Finance, Strategy, Client Value, Marketing, HR, IT) to uncover emerging analytics needs and contribute reporting insights that inform decision-making.
• Foster strong alliances within Client Intelligence and across the firm, supporting shared ownership of reporting priorities and data use, in coordination with the Data Architect, Data Integrity Lead, and Strategic Insights Leader.
• Support ad hoc reporting and data analysis projects, helping users across departments answer data-related questions.
• Build and maintain deep expertise in the firm’s data ecosystem, including CRM, data warehouse, billing systems, and other key data sources.
• Stay current on business intelligence and data manipulation tools used within the firm to ensure accurate, scalable analysis.
• Continuously monitor and evaluate data sources and analysis methods to ensure reliability, quality, and fitness for purpose.
• Document and maintain definitions of metrics and terminology used in the context of reporting deliverables.
• Develop and implement training programs for analysts, emphasizing efficient use of data sources, tools, and standard processes.
• Mentor and coach information and data analysts, regardless of reporting lines, to support skill-building and reporting excellence.
• Develop an understanding of key clients, their businesses, and the firm’s lawyer/client relationships to inform reporting context.
• Identify recurring data needs and build tools and processes to streamline response and drive strategic alignment across reports.
• Develop and maintain a consistent internal brand for reporting deliverables—professional, responsive, high-quality, and well-documented.
• Perform other duties as assigned.
  • .Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time.

Requirements

Education: A Bachelor's degree in a relevant field such as Data Science, Statistics, Communication, Marketing, or a related discipline is required. A Master's degree in a relevant field is preferred. Equivalent experience in lieu of a degree will also be considered.

Experience:

Required: Minimum of 5 years of experience in data analysis and visualization, including at least 3 years of experience managing teams. Demonstrated experience managing a high volume of reporting and analytics requests from cross-functional stakeholders.

Desired: Experience working in consulting, legal, or other professional environments that require continuous learning and the ability to communicate challenging and complex issues to business stakeholders. Proven success in working with global, virtual teams.

Demonstrated ability to lead reporting efforts and scale processes in high-volume, fast-paced environments.

Skills:

• Excellent verbal and written communication skills, including presentation, teaching, listening, and writing.
• Ability to interact effectively with individuals at all organizational levels, fostering collaboration and clear communication.
• Strong attention to detail and a commitment to data accuracy and quality.
• Demonstrated ability to manage multiple priorities, deadlines, and projects in a fast-paced environment.
• Strong skills in project management, organization, and conflict resolution.
• Proven ability to adapt to changing priorities and demonstrate flexibility in dynamic work settings.
• Ability to quickly learn and apply new technologies, tools, and industry knowledge.
• Skilled at working both independently and collaboratively in diverse team environments.
• Ability to manage one’s own emotions and respond appropriately to others to support a respectful and collaborative work environment.
• Sound judgment, discretion, and professionalism in handling sensitive information.
• Strong decision-making skills with the ability to remain calm under pressure.
• Proven ability to drive innovation and contribute to continuous improvement efforts.

Technical Proficiency:

• Microsoft Office Suite
• Database querying using SQL
• Skilled in data visualization tools, with a preference for Tableau
• Data analysis tools, including Excel

Familiarity with Best Practices and Tools:

• Data visualization best practices
• Project management tools
• Data warehouses (Snowflake preferred)
• Wireframing
• UI / UX best practice
• UAT Proesses

Other

Supervisory Responsibilities: Strategic Data Insights Senior Analyst(s), Information Analyst(s)

Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc.

Essential Job Functions:

• Ability to sit and/or stand for prolonged periods, as the role involves extensive computer use and meetings.
• Intense eye usage and finger, hand, and wrist dexterity associated with prolonged computer use, including typing and using a mouse.
• Proficiently use computers, telecommunication devices, and other digital collaboration tools to manage development initiatives and communicate effectively across the firm.
• Have sufficient visual acuity to perform activities such as reading and interpreting written documents, computer screens, and other visual displays to develop strategies, manage systems, and communicate information.
• Hear and understand verbal communication, including conversations and instructions, to facilitate effective collaboration and coordination with team members and stakeholders.
• Ability to convey information clearly and collaborate with individuals across all levels of the organization.
• Ability to understand and manage one's own emotions and the emotions of others, fostering a positive and collaborative work environment.
• Ability to concentrate, think critically, and make strategic decisions in a fast-paced environment.
• Exercise independent judgment and discretion in decision-making and adapt to changing work situations to support strategic initiatives and respond to dynamic environments
• High attention to detail and ability to manage multiple priorities effectively.
• Capable of self-managing tasks and deadlines in a remote or hybrid work environment, ensuring productivity and responsiveness without direct oversight.
• Ability to think intensely and analyze complex situations, requiring sustained mental effort and concentration.
• Adaptable and able to respond effectively to change, demonstrating resilience in a fast-paced environment.
• Must be able to travel for meetings and training as required.
• Ability to work long days as required to meet project or business needs.
• Must work in office as required.

Working Conditions:

You will be required to work in the office a minimum of 2 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discused further with your direct supervisor.

Pay Ranges:

This represents the presently-anticipated low and high end of Reed Smith’s pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience.

• Pittsburgh, Miamai, Richmond, Denver, Atlanta, Texas Offices: $136,000 - $154,000
• Chicago, Philadelphia, Wilmington: $145,000 - $165,000
• Tysons, Princeton, D.C.: $155,000 - $176,000

Employee Benefits Overview

Our comprehensive benefits package includes:

• 401(k) Retirement Plan
• Medical Insurance
• Health Savings Account (HSA)
• Virtual Health Services
• Dental Insurance
• Vision Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Critical Illness Insurance
• Life Insurance
• Short-Term Disability Coverage
• Long-Term Disability Coverage
• Flexible Spending Accounts (FSA)
• Lyra Health Employee Assistance Program (EAP)
• Paid Family Leave (for eligible Exempt and Non-Exempt staff)
• College Savings Plan
• Transportation Benefit
• Back-up Child Care Services
• College Coach Program
• Pet Insurance
• Paid Sick Time (for Exempt staff)
• Paid Time Off (available to all full-time, non-temporary employees)

Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan.

Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process.

Qualified candidates only. No search firms.