Orange Business Services

about the role

Desired skills/knowledge

Minimum 8 to 12 years of experience.

Area of expertise –SD WAN Fortinet and Cisco LAN.

Core experience implementing network (MLAN, WLAN, Riverbed , MPLS VPN, QOS, Routing Protocols, SDWAN).

Basic knowledge Perl or Python Scripting, Linux will be preferred.

Good knowledge of industry standards and compliance requirements.

about you

Relations

within ITIL

Problem Management

Capacity Management

Service Level Management

Configuration Management

Change Management

Job Contacts Within Orange Business Service

Account Managers, PS Consultant Project Managers, Customer Service Managers Support organizations (VPO Duty, VPS, DSL LCM, IOC) Network Support entities Business Support Executives

Outside Orange Business Service

Customers Cisco Technical Support

Key Output and Metrics:

Design validation Customer technical documentation Change Management KPI Implementation KPI Contribution to Service Improvement Plan Customer Satisfaction

additional information

• Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
• Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
• Professional development: training programs and upskilling/re-skilling opportunities
• Career growth: Internal growth and mobility opportunities within Orange
• Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
• Reward programs: Employee Referral Program, Change Maker Awards

department

Global Delivery & Operations

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business

contract

Regular