Amazon

DESCRIPTION

Come join the Data Center Infrastructure Engineering team as a manager, responsible for leading the Data Center Infrastructure at all of our Fulfillment Centers, globally!

The manager within Data Center Infrastructure Engineering (DCIE) is responsible for managing a team of engineers that own the data center infrastructure in Amazon's Fulfillment Centers (FCs) worldwide. This role ensures successful implementation of critical IT infrastructure by driving collaboration between engineering, operations, vendors, and field teams while providing structured reporting and performance tracking to leadership.

The Data Center Infrastructure Engineering (DCIE) team within Ops Technology Infrastructure Engineering designs, standardizes, and sustains scalable, cost-effective, and resilient IT infrastructure for Amazon Fulfillment and Logistics Operations worldwide. We enable Operations Technology Solutions by delivering high-performance power, cooling, structured cabling, edge compute, and automation solutions that ensure reliable and efficient on-premises hardware operations.

Our work spans Demarcation Rooms, MDFs, IDFs, power systems (UPSs, ATSs, PDUs), fault-managed power, cooling and containment, Computers on Wheels (COWs), telecommunications, and distributed edge compute infrastructure to enhance data processing and reduce latency.

Through automation, predictive analytics, and proactive maintenance, DCIE drives operational excellence, minimizes downtime, and scales infrastructure to support Amazon’s rapid growth while aligning with its efficiency, reliability & safety, sustainability, and scalability objectives.

The manager in this role will oversee a team of engineers and operators responsible for delivering on this goal.

Key job responsibilities

Program & Project Execution

• Oversee end-to-end execution of large-scale infrastructure projects, ensuring timely and cost-effective delivery.
• Develop project roadmaps, schedules, and deliverables, balancing scope, resources, and risk.
• Ensure alignment with Amazon’s infrastructure standards, compliance, and operational requirements.
• Partner with vendors, procurement, and logistics teams to coordinate materials, deployment, and support services.

Risk Management & Compliance

• Identify and mitigate risks, roadblocks, and constraints impacting program execution.
• Work with DCIO Engineers to address post-build audit failures, ensuring compliance with Amazon standards.
• Partner with Deployment Program Management (DPM) to escalate exceptions and deviation approvals.

Operational Support & Process Improvement

• Collaborate with DCIO Engineers to analyze incident trends, driving root cause analysis and systemic fixes.
• Support lifecycle and remediation projects, ensuring seamless transition from deployment to operational ownership.
• Drive continuous improvement initiatives, optimizing infrastructure deployment processes and cost-efficiency.

Stakeholder Communication & Leadership

• Act as an interface between engineering, operations, and senior leadership, providing structured updates on program progress, challenges, and risk mitigation strategies.
• Advocate for additional resources, headcount, and automation initiatives to scale DCIE’s impact.
• Partner with finance and leadership teams to justify investments and ROI for infrastructure projects.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

BASIC QUALIFICATIONS

• 5+ years of technical management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Excellent verbal and written communication skills, with experience influencing technical and non-technical stakeholders.
• Experience managing large-scale deployments across multiple sites, regions, or countries.
• Experience with risk management, compliance, and vendor negotiations.

PREFERRED QUALIFICATIONS

• Background in data center operations, hardware deployments, or fulfillment center infrastructure

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.