Amazon

DESCRIPTION

We are looking for a Program Manager – EU Logistics Capacity Management at EUPC (EU Planning & Capacity). As a Program Manager, you are driving change and improvements across the organization whilst always thinking about the bigger picture. You are pioneering new ways of thinking to deliver our mission for optimized customer speed and delivery accuracy. Collaborating with a wide range of stakeholders across the business, you will continuously be scoping out new solutions for ambiguous challenges. You will conduct your own research and analysis, always with an eye on the long-term vision of the business and the maximization of our customer experience. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon operations and transportation.

Key job responsibilities

• Create innovative solutions using data and analysis to address wider challenges in your organization; liaise with stakeholders across the entire Amazon operations business to implement these solutions
• Take a big-picture approach in your analysis of business operations, create processes for driving improvements across a range of teams and organizations
• Work alongside leadership to establish and prioritize improvement programs, taking the lead in delivering them from start to finish and frequently reporting on the program status
• Challenge the status quo on the outbound transportation and supply chain processes together with partner teams to create and manage an end-to-end EU capacity roadmap that drives excellence in delivering customer experience
• Play a key role in planning and forecasting for Amazon's key sales events, working with a wide range of stakeholders to ensure the timing and accuracy of the forecast meets their needs

A day in the life

As a Program Manager, you will drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You will use strategic thinking to define and implement an efficient project plan and steer decision making across large stakeholder groups. You will play a key role in driving the performance, innovation and reliability of the end-to-end transportation teams, working cross-functionally with teams across the entire Amazon business. You will closely collaborate with partner teams to scope scalable solutions to optimize our end-to-end outbound supply chain.

Program Managers have significant responsibilities, and you will deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team

The team specializes on end-to-end transport and supply chain optimization. The team has a Program Management and Analytics pillar to drive excellence in outbound operations planning.

BASIC QUALIFICATIONS

BASIC QUALIFICATIONS

• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience working cross functionally with tech and non-tech teams
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements

PREFERRED QUALIFICATIONS

PREFERRED QUALIFICATIONS

• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.