Hiscox

Job Type:

Permanent

Build a brilliant future with Hiscox

About the team / Division

Hiscox Re & ILS is the reinsurance and insurance-linked strategy (ILS) business unit within Hiscox Group. Our team of circa 150 curious and collaborative individuals are committed to providing top quality service to brokers, clients, quota share partners and ILS investors through an innovative range of reinsurance products and third-party capital opportunities. Our focussed and discerning underwriting approach is complemented by a commitment to world-class service, and the ability to offer creative solutions to complex problems. We know our people are our biggest asset so finding and retaining top talent is crucial for every role. Find out more at www.hiscoxre.com

The Role

This role will be the most senior claims handler in Bermuda, predominantly handling claims from the diverse Bermuda written Reinsurance portfolio. We seek a candidate who can work with our underwriters and the rest of the claims team to define our claims service proposition. Hiscox strives to provide a joined-up team providing a united vision to its clients and brokers. As such, this role will work closely with other functions within Hiscox including underwriting and will also include liaising directly with clients and brokers.

What you’ll be doing

• Handling and managing a portfolio of Reinsurance claims in Bermuda.
• Supporting more junior members of staff from a technical referral and/or mentor perspective.
• Assisting the Claims Manager in London with regular technical reporting and key stakeholder liaison.
• Participating in the quarterly account review and reserving process.
• Working with underwriters and claims colleagues to add value, build our brand and win and retain business.
• Supporting the Claims Manager in designing and implementing our claims service proposition.
• Support the Claims Manager in monitoring performance against Claims KPI’s
• Travel for settlement meetings, client liaison and conferences.
• Interacting with key internal and external stakeholders on claims related matters.
• Perform claims audits (both remote and on site), liaising with key stakeholders for a seamless review process.

The ideal Candidate

• A significant level of experience handling Reinsurance claims, ideally 5 years or more and within Bermuda. Experience of London Market claims is a nice to have.
• Excellent people skills.
• A confident communicator with demonstrable communication skills both oral and written.
• A willingness to travel.
• Someone who can analyse complex issues but is also pragmatic, commercial and solution orientated.
• An ability to use own initiative and confidence in making decisions.
• Ability to question the norm and seek ‘a better way’.
• Good mathematical skills and report writing capability.

About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Hiscox Values

Our core values of Courage, Integrity, Ownership, being Human and staying Connected underpin a reputation we have earned for integrity and decent behaviour in everything we do, which we firmly believe is good for the morale of staff and for the results of the business. We believe strongly in our values and endeavour to live by them every day.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

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Work with amazing people and be part of a unique culture