University of Central Oklahoma

Position Overview

This is a regular student technical position in which the student tech will assist instructors in the CEPS classrooms and labs. Primary duty is troubleshooting classroom technology issues (including video conferencing software and other classroom AV equipment). Additional duties will include computer lab support. No prior experience is required.

Hours per Week

10-24 hours per week.

College/Department

College of Education and Professional Studies (CEPS).

Department Specific Job Functions

• Provide basic technical support for instructors in classroom settings.
• Provide basic troubleshooting for the extended classroom video conferencing software.
• Monitor open computer lab on a routine basis and provide technical support to student users.
• Accurately report technical problems to the supervisor.
• Assist with routine technology issues with guidance from the supervisor.
• Provide some clerical and general office assistance.

Enrollment Requirements

Fall/Spring Semesters: All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.

Summer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.

Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact jobs@uco.edu for more information.

Qualifications/Experience Preferred

Familiarity with Zoom, WebEx, and/or Microsoft Teams is a plus!

Knowledge/Skills/Abilities

• Excellent communication skills (both written and oral).
• Interested in technology and a willingness to learn.
• Dependable, punctual, and friendly.
• Detail-oriented.

Physical Demands

Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.

Special Instructions for Applicants

For scheduling reasons, upload a copy of your class schedule to be considered for this position.