Latitude’s IT Asset Management (ITAM) team manages the lifecycle of complex, high-value software and services critical to business operations. As part of the Service Enablement function within Enterprise Services, ITAM oversees procurement, deployment, tracking, and end-of-life processes to ensure a compliant, efficient IT environment.
Success depends on strong partnerships across the business—including Software Suppliers, Managed Services, Application Support, Cyber Security, Procurement, Finance, Legal, Management, and customer-facing teams.
Let’s look at some key responsibilities:
- Develop and implement processes that automate discovery of software and matching of licenses via ServiceNow SAM module and integrate with CMDB.
- Perform internal software audits periodically to ensure adherence to supplier license usage terms.
- Maintain governance for all software license management processes.
- Manage all aspects of any external/3rd party software license compliance audits.
- Advise on best practice to ensure software compliance is maintained across a diverse range of products and license models.
- Work with all levels of Latitude management to plan, engage, and drive outcomes to optimise our license compliance posture
- Provide software license management expertise to ensure baselines procured are optimised with a view to reduce overall license expenditure and promote savings from budget.
- Operate as a Subject Matter Expert (SME) and trusted advisor to various functions of the business in the domain of software licensing and optimisation.
- Develop software acquisition processes including providing leadership in the management, review and negotiation with key software suppliers and managed service providers.
- Research, evaluate, recommend and implement methods, policies, processes, best practices, techniques, technologies and tools that facilitates robust software license management
- Collaborate, coordinate and execute on a high volume of Technology software and services contracts in line with various stakeholder due diligence reviews.
- Develop and integrate processes that foster strong Annuity Management across a broad range of Technology software and services contracts.
- Renewal Management, ensuring maintenance and support on software licenses does not lapse.
- Financials – Perform monthly receipting\invoicing activities and track spend to budget across numerous Technology software and services.
- Budgeting – Facilitate yearly forecasting, track ongoing Technology software and services expenditure to budget and report variances.
Ideally, we're looking for the following:
Let’s look at you:
- Software and/or Hardware Asset Management experience.
- Understand the principles of software license management and ability to navigate through complex supplier software license models and contractual terms.
- Working knowledge of Software Licensing & Support models for vendors like Microsoft, Oracle and IBM.
- Broad knowledge and aptitude for technology concepts (in particular Hardware & Software)
- Experience working in complex outsourced datacenter and cloud environments
- Experience working with ITSM tools and CMDB (ServiceNow).
- Demonstrate strong analytical, financial analysis and reporting skills.
- Working knowledge of various software providers license requirements (Desirable)
- Experience in developing and implementing policies and process improvements, ideally with respect to Asset and Software Management. (Desirable)
Sometimes the best candidates don’t have 100% of what is listed above, but if you have most and are confident you’d be a good fit, we’d love to hear from you!
- Recognition @ Latitude: Education support, Better giving programme with charity partners, Latitude matches dollar for dollar and Community partner days
- Flexibility @ Latitude: Flexible work arrangements - balance work and personal responsibilities, Hybrid set up - work from home & the office, 3 Days paid volunteer leave annually, paid community service leave, paid compassionate / bereavement leave
- Yearly salary reviews.
Sound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both.
We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Take ownership, pursue excellence, win together and create tomorrow
Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens.
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