Information Systems
Join Amgen's Mission to Serve Patients
If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.
Software Engineering -Data Application Support Engineer
Live
What you will do
Let’s do this. Let’s change the world. In this vital role We are seeking a visionary and technically strong A Software Engineering - Data Application Support Engineer primarily provides technical support for software applications, focusing on data-related aspects, ensuring optimal performance and reliability. They diagnose and resolve issues, collaborate with development teams, and manage data integrity within the applications
Application Support:
Providing first-line technical support for software applications, including troubleshooting, debugging, and resolving issues related to data and functionality.
Data Management:
Ensuring data accuracy, consistency, and availability within the applications, including data validation, cleansing, and migration tasks.
Performance Monitoring:
Monitoring application performance and health, identifying potential issues related to data processing and storage.
Root Cause Analysis:
Investigating and identifying the root causes of application and data-related problems, collaborating with development teams to implement solutions.
Collaboration:
Working closely with development, operations, and other teams to resolve issues, implement changes, and improve application performance.
Documentation:
Creating and maintaining documentation related to application support procedures, troubleshooting steps, and data management processes.
Incident Management:
Acting as a point of contact for incident management, diagnosing and resolving issues within a global support structure.
Problem Management:
Identifying and remediating the root cause of complex issues affecting service delivery.
Disaster Recovery:
Participating in disaster recovery testing and documentation.
Patch Management:
Performing maintenance of operating systems and application patches.
Application Deployment and Updates:
Assisting with application deployments and updates, ensuring data integrity during these processes.
User Support:
Providing training and support documentation for end-users, particularly regarding data-related aspects of the application
Basic Qualifications:
Preferred Qualifications:
Good to Have Skills
Soft Skills:
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Apply now
for a career that defies imagination
In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.
careers.amgen.com
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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