Amazon

DESCRIPTION

Program Managers/Implementation Specialists (IS) support EU Customer Advisors & Professional Services teams to drive Amazon Business (AB) adoption for purchasing needs. IS's are experts in AB solutions and they are able to setup AB solutions as per Customers’ requirements, internal tools & processes. IS's work closely with Customer Advisor and Professional Services teams in Europe to support implementation and have a key part in Customers’ success to adopt our solutions. The ideal candidate will have experience in project management experience, managing B2B implementations, and has a proven track record of meeting and exceeding program goals.

Base pay for this position starts from EUR 1750 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.

Key job responsibilities

• Implement required business policies into Amazon Business account
• Drive internal efficiencies initiatives to support increasing number of implementation requests
• Challenge, when required, business requirements translated into Amazon Business setup as per declared by Customer Advisors and/or Customers
• Oversee program execution including project scheduling and timely delivery
• Provide timely, clear and concise and complete communications to Customer Advisor, Professional Services and Amazon Business Leadership
• Assess program risks, anticipate challenges, and request support in escalation management when necessary
• Meet or exceed targets for implementation deliveries
• Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams

BASIC QUALIFICATIONS

• Bachelor's degree
• Fluent English
• Program management experience
• Technical skills (excel)

PREFERRED QUALIFICATIONS

• Prior B2B Experience/Negotiation or Business Process Management Experience Preferred
• Attested history of building business requirements and requests for proposal
• Strong problem solving, highly analytical, attention to detail and solid organizational skills
• Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.