OVH

Job Summary

The Director of IT Infrastructure is responsible for leading and inspiring dynamic teams of engineers across diverse and complex environments. Your teams are at the heart of OVHcloud’s internal infrastructure, powering critical systems that drive the company’s success. From cutting-edge Corporate Tools and Digital Platforms to robust Security Operations, IT Support, and Infrastructure Services, you oversee the development, configuration, and deployment of systems that keep the entire organization running smoothly and securely. This is a key leadership position that bridges cloud infrastructure expertise with a commitment to customer satisfaction and operational excellence.

Essential Duties & Responsibilities

• Manage multiple teams of Engineers to ensure effective communication, provide mentoring/coaching (to include bi-weekly 1:1 meetings), driving goals as defined in the roadmap, and promoting a positive and product.
• Define and execute an IT infrastructure roadmap aligned with company goals and growth.
• Collaborate seamlessly with global teams across multiple time zones to drive innovation, share insights, and ensure cohesive execution of projects.
• Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement.
• Drive automation, orchestration, and self-service provisioning capabilities for internal and external customer-facing systems.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Ensure successful deployment, configuration, and support of Core Infrastructure Systems.
• Lead IT support operations across OVHcloud US to deliver a seamless employee experience, from onboarding to offboarding (devices, VPN, communications, and collaboration tools), while also managing and maintaining corporate and datacenter IT infrastructure—including network equipment, security systems, office connectivity, and end-user technologies.
• Maintain site reliability in a production environment.
• Practice sustainable incident response and postmortems.
• Collaborate with Agile teams in defining technical requirements and best practices with containerized and cloud-native applications
• Represent production support and site reliability in stand-ups, planning sessions, infrastructure code reviews, and architecture reviews
• Act as an escalation point of contact as needed.

Minimum Requirements

• 8+ years of experience in Linux/Unix Administration and DevOps methodology, including experience with large scale operations support, and remediation.
• 6+ years of experience reading/supervising one or more teams.
• Bachelor’s degree in Computer Science, Information Technology, or a similar field. Relevant experience considered in lieu of degree.
• Strong experience collaborating globally
• Strong understanding of Linux and networking fundamentals.
• Strong diagnostic, troubleshooting and fault resolution skills.
• Strong experience in Infrastructure as Code (IaC), i.e., Terraform, Cloud-formation, etc.
• Strong knowledge of virtualization (i.e., OpenStack, VMware)
• Strong knowledge of large-scale cloud hosted and micros-services architecture.
• Understanding of containerization technologies like the following: Kubernetes, Docker, EKS etc.
• Experience with and strong knowledge of Puppet and/or Ansible
• Experience with Agile methodology and related tools (i.e., JIRA).
• Experience with scripting and/or static languages. (i.e., Perl, Python, GoLang, Bash).
• Ability support the administration of internal tools (i.e., Salesforce, ServiceNow, and various proprietary tools).
• Proven experience debugging, designing, and implementing solutions for complex technical problems.
• Ability to thrive in a fast-paced environment.

Working Conditions

Standard office environment

Company Description – About OVHcloud

OVHcloud US is a subsidiary of OVHcloud, a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud US delivers bare metal servers, hosted private cloud, hybrid and public cloud solutions. OVHcloud manages 43 data centers across 12 sites on four continents, manufacturing its own servers, building its own data centers and deploying its own fiber-optic global network to achieve maximum efficiency. Through the OVHcloud spirit of challenging the status quo, the company brings freedom, security and innovation to solve data challenges – today and tomorrow. With a 25-year heritage, OVHcloud is committed to developing responsible technology and strives to be the driving force behind the next cloud evolution. https://us.ovhcloud.com.

EEO Statement

OVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.