WinnCompanies is looking for an adaptable and outgoing Community Coordinator I to join our team at Breslyn House and Cobbs Creek. You will assist two properties with a total of 145 units located in Philadelphia, PA.
In this role, you will work as a core part of our property management team across Winn’s six key outcome areas: Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility. You will also work with residents, partners, and the community staff to identify needs, interests, and opportunities for individuals and the community at large.
Additionally, you will utilize community assessments and one-on-one coaching to establish community needs, while building a targeted network of strong community partners across Winn's outcome areas to develop and coordinate resource referrals, targeted interventions, on- and off-site programs and support, and community engagement opportunities. As part of the property management team, you will provide concierge and administrative support to the community.
This is a part-time position that requires working one day a week in each location.
Please note that the pay range for this position is $18.47-23.60 per hour.
Responsibilities
- Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities.
- Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
- Manage property Connected Communities budget.
- Review and track goals with Property Managers and Regional Managers.
- Provide receptionist and front desk support.
- Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement.
- Provide direct assistance, program referrals, and 1-1 coaching (when necessary) to individuals and families based on assessed need
- Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn's 6 key outcome areas.
- Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents.
- Collect, manage, report on, and analyze resident data utilizing CONNECT, and ensure accuracy and consistency with established data. Data is collected through annual resident questionnaires, resident touchpoints, community programs, activities, and partner reporting.
- Develop methods of communication with residents, including but not limited to: quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
- Actively participate in professional development opportunities provided by the region, department, and Winn.
Requirements
- High School diploma or GED.
- Minimum of 1-3 years of related working experience.
- A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
- Advanced skills with Microsoft applications which include Outlook, Word, Excel, PowerPoint or Access and other web based applications. Produce complex documents, perform analysis and maintain databases.
- Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers.
- Provide a high level of customer service to meet customer service standards and expectations for the assigned responsibilities.
Preferred Qualifications
- Bachelor's degree in Social Work, Business, Public Policy, or related field.
About Us
With 4,300+ team members working across 600+ locations in 27 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.
Operations, sales, compliance, maintenance, marketing, IT, HR, accounting and finance. No matter your passion, your work at Winn will impact people who are more than just residents to us. They’re individuals, families and heroes.
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
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