Texas Department of Transportation

Maintenance Support Tech I or II - Tyler Maintenance - (2501803)

Position Information

TxDOT's Tyler District is looking for a Maintenance Office Support Tech I or II for our Tyler Maintenance Office. Come join the Tyler Maintenance Office as a Support Tech. This position keeps the office running day to day, assisting with phone calls, meetings, employee onboarding, orders and procurement, data entry, timesheets, and many other important functions. The ideal candidate is able to communicate and respond quickly and professionally via phone or email to members of the public, coworkers, and local government stakeholders. With great benefits and a great team, TxDOT is the place to be!

Job Location: 15986 SH 155 South, Tyler, 75703

Salary:

Maintenance Support Tech I (A13): $35,439 - $52,388

Maintenance Support Tech II (A15): $38,976 - $58,045

The Texas Department of Transportation reserves the sole right in determining the level of position based on the applicant's work experience, education, skill level, and all other appropriate factors, and based on business needs.

Minimum Salary

: 35,439.00

Maximum Salary

: 58,045.00

Pay Basis

: Yearly FLSA Status: Nonexempt

Work Locations

:

Tyler Area Engineer/Maint

15986 SH 155 SOUTH

Tyler 75703

Travel

: Yes, 5 % of the Time Shift: Day Job Shift Details: 40 Location Flexibility: Onsite

Benefits and Perks

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance (ERS.texas.gov)

Position Description

Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.

Maintenance Support Tech II: Issues are rarely referred to the supervisor but are handled at the occurrence.

Essential Duties:

Maintenance Support Tech I:

• Answer the telephone, evaluates requests, answers questions, routes messages, and / or serves as receptionist or front desk assistant
• Maintains and updates office files / records / logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and / or permitting activities
• Monitors and assists with data entry for maintenance contract record keeping
• Performs other job responsibilities as assigned

Maintenance Support Tech II all of the above and:

• Composes and prepares correspondence and applicable recurring or special one-time reports and / or confidential and sensitive communications
• Assists in preparing monthly and final maintenance contract estimates

Minimum Qualifications:

Education: High School Grad or Equivalent in general education.

Experience:

Maintenance Support Tech I: None

Maintenance Support Tech II: 1 year in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis.

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.

Competencies:

Maintenance Support Tech I:

• Office management practices and procedures
• Automated record - keeping methods
• Purchasing methods and procedures

Maintenance Support Tech II all of the above and:

• Administrative support practices and procedures to include writing, editing and reporting writing techniques, recording meeting notes, record keeping and records management
• Preparing correspondence / documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency
• Maintaining a safe and effective working relationship with others

Physical Requirements and Working Conditions:

• Sedentary work: Lift up to 10lbs at a time and occasionally carry files / small tools
• Light work: Lift up to 20lbs at a time and frequently lift or carry objects up to 10lbs
• Sitting - prolonged periods of time
• Repetitive Motion - substantial movements of the wrists, hands, and / or fingers
• Close Visual Acuity - work includes data / figures; view a computer screen; extensive reading

Conditions of Employment:

Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT

Job

: Exec/Admin/Clerical/Legal

Schedule

: Full-time

Employee Status

: Regular

Job Type

: Standard

Job Level

: Non-Management

Job Posting

: Jul 2, 2025, 1:44:33 PM

Unposting Date

: Ongoing

State Job Title/s: Administrative Assistant III/IV State Job Code/s: 0154/0156

Military Occupational Specialty (MOS)

TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.

To view the MOS codes please click on link below and click on the appropriate occupational category.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

Applicant Information

The Texas Department of Transportation is an Equal Opportunity Employer.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Please click this link to read the information for applicants: Additional Applicant Information

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