Description
ABOUT THE ROLE
Our client is looking for a forward-thinking, adaptable, and hardworking IT Support Engineer with a diverse set of skills that can thrive in a challenging and rewarding environment. As a Support Engineer, you will work across the teams in our North America footprint to provide and support IT equipment and services. In this role, a premium is put on customer service and ultimately customer satisfaction by providing timely, accurate, and professional support. A successful candidate will excel in a fast-paced team environment, and possess excellent communication skills while having a high degree of proficiency over a large scope of IT software, hardware, and networking disciplines.
Mac/Windows/Linux OS deployment and support
User hardware/software/peripheral support
LAN troubleshooting and support
Systems administration
Hardware procurement and asset management
Creating and maintaining documentation
Mentoring and handling escalations from junior technicians
4+ years of hands-on IT Support experience
Experience supporting Macintosh OS 10.6 or later
Experience supporting Microsoft Windows 7 or better
Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications
Proven skills in PC repair, troubleshooting, deployment, and liquidation
Proven ability to work successfully with limited supervision
May require lifting or carrying desktop computers up to 25 lbs
Some exposure to Linux
PREFERRED QUALIFICATIONS
Bachelor's degree in Computer science or IT related field is preferred
Industry training such as Microsoft MCSE, MCITP
Experience with Cisco IOS (CLI) or Cisco certification
Advanced Linux systems administration skills/certification
Experience with scripting, programming, or SQL
Experience with project management
Experience with Data Cabling / Computer Facilities maintenance
Experience with server administration
Experience with AWS
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $60.00 - $85.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Workplace Type
This is a fully onsite position in Plano,TX.
Application Deadline
This position is anticipated to close on Jul 9, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Read Full Description