Lesaffre Yeast

Job Details

Description

Elevate the Future with Lesaffre

For over 170 years, Lesaffre has been a pioneering force in the world of fermentation, harnessing the power of microorganisms to transform industries from baking to healthcare. As a key global player, we've built a presence in 96 countries, employing 11,000 passionate innovators who share our unwavering commitment to excellence.

Driven by our core values of passion, respect, trust, entrepreneurship, and humility, we're constantly pushing the boundaries of what's possible. Our 3-billion euro enterprise collaborates with visionary customers, partners, and researchers to develop essential nutrients and bioactives that strengthen human health, optimize animal well-being, and improve plant nutrition.

But our impact doesn't stop there. Safety and sustainability are at the heart of everything we do, guiding us as we engineer cutting-edge solutions to nourish and protect our planet. If you're ready to be part of this fermentation revolution, we want you on our team.

Discover Biospringer

This role is with our Biospringer business unit. Biospringer offers a diverse range of yeast extracts and fermentation-based solutions designed to enhance the taste, aroma, and nutritional profile of food. Backed by over 600 employees across 6 state-of-the-art facilities worldwide, we're constantly pushing the boundaries of what's possible in food science. Whether you're a food manufacturer, chef, or passionate home cook, Biospringer's natural, sustainably sourced ingredients will elevate your culinary creations to new heights of flavor and nourishment. Join us in our mission to redefine the future of food!

What We Offer

• The opportunity to represent a passionate organization focused on innovation and sustainability
• Competitive compensation and comprehensive benefits starting on day one, including health, dental, vision, and 401(k) with employer match
• 11 paid holidays
• The ability to leverage your expertise and make a tangible, meaningful impact on the business and our sustainability initiatives
• Opportunities for continuous growth and development, including the ability to take on new challenges and collaborate across our international business units

How You'll Contribute to Our Success

As our Sales Support Specialist, you'll be a critical bridge between our sales team and the organization's digital infrastructure. In this key support role, you'll leverage your expertise in CRM systems and business analytics to empower our sales account managers and drive operational excellence. Serving as a trusted partner to the sales team, you'll handle a variety of day-to-day requests, from managing customer inquiries and documentation to aggregating vital business data for strategic reviews. Through your mastery of digital tools and keen analytical skills, you'll play a central role in maintaining data integrity, optimizing workflows, and providing the sales leadership team with the insights they need to make informed decisions.

What You’ll Do as a Sales Support Specialist

• Provide Comprehensive Sales Support
  • Generate detailed reports for sales leadership on key business metrics like open orders, monthly sales, project pipeline, and sample requests
  • Handle customer document and sample requests, serving as a central point of contact
  • Liaise between the sales team and cross-functional departments including customer service, applications, finance, and global partners
• Manage Critical Customer Information
  • Maintain customer master data, setting up new accounts and coordinating with the credit department
  • Monitor accounts receivable, work with finance to review credit needs, and process customer rebates and commissions
  • Ensure adherence to established service level agreements by collaborating with the sales force and customers
• Oversee CRM Data Integrity
  • Enter prospect information and update pricing details in the Salesforce system
  • Enforce data quality standards and proactively prompt sales reps on expiring pricing
• Support Special Initiatives
  • Assist sales leadership and account managers with ad-hoc projects and special requests
• Perform Other Duties as Assigned

Required qualifications:

• Bachelor’s degree in business, marketing, science, food science, technology, or a related field is required
• 5 or more years of experience in a business/sales support or related role is required
• Familiarity with CRM, SAP, Power BI, and MS Suite tools is required

Preferred qualifications:

• Experience in the food industry and/or within a global organization is desired
• Salesforce CRM experience is ideal
• Fluency in other languages such as Spanish or French is a plus
• This person ideally would be located within the greater Milwaukee or Chicago areas; this is a remote position with opportunities to work onsite in our Milwaukee office as requested*

Lesaffre provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.