Overview
Care Logistics is growing our team and seeking highly skilled and driven professionals that share our values and mission. If you are looking for a challenging position with a well-managed, well-funded healthcare innovator, consider a position with Care Logistics.
Care Logistics is a subsidiary of Jackson Healthcare®, a family of highly specialized healthcare staffing, search and technology companies. With a mission to improve the delivery of patient care and the lives of everyone it touches, it helps healthcare facilities across the country serve more than 10 million patients each year. Backed by more than 2,600 Associates and over $2B in annual revenue, Jackson Healthcare is a top three U.S. healthcare staffing firm. In addition to being Great Place to Work certified, it is consistently named an employer of choice, having been nationally recognized as a best workplace in healthcare, a best workplace for women and a best workplace for millennials, as well as being named one of the Healthiest Employers by the Atlanta Business Chronicle.
Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!
POSITION OVERVIEW:
Care Logistics is seeking a highly experienced and results-driven Senior Implementation Manager to lead complex, enterprise-level implementation projects across our healthcare client base. This role requires a strategic thinker with deep knowledge of healthcare systems, exceptional leadership skills, and a proven track record of delivering large-scale technology solutions on time and within budget.
ESSENTIAL RESPONSIBILITIES:
- Lead end-to-end project management for large-scale healthcare technology implementations, including EHR system integration, data platforms, and digital health solutions.
- Develop and manage detailed project plans, timelines, budgets, and resource allocations.
- Serve as the primary point of contact for clients, ensuring clear communication, alignment of expectations, and stakeholder engagement.
- Coordinate cross-functional teams including consultants, developers, analysts, and client personnel.
- Identify and mitigate project risks and issues, ensuring proactive resolution and minimal disruption.
- Ensure compliance with healthcare regulations (e.g., HIPAA, HITECH) and internal quality standards.
- Provide regular status updates and executive-level reporting to internal and external stakeholders.
- Build strong, trust-based relationships with clinical, operational, and IT leaders at hospitals and health systems.
- Drive continuous improvement in project delivery methodologies and client satisfaction.
- Travel to client locations to oversee and support implementation efforts.
QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:
REQUIRED
- Bachelor’s degree in Healthcare Administration, Information Technology, Business, or related field (Master’s preferred).
- PMP, PMI-ACP, or equivalent project management certification required.
- Minimum 7–10 years of project management experience, with at least 5 years in healthcare technology implementations.
- Proven experience managing multi-million-dollar projects and large, cross-functional teams.
- Strong understanding of healthcare operations, clinical workflows, and regulatory requirements.
- Excellent communication, negotiation, and stakeholder management skills.
- Proficiency in project management tools (e.g., MS Project, Jira, Smartsheet).
- Capable of seeing the big picture while managing the details.
- Ability to identify the need to adjust short term strategies, priorities or actions to achieve desired long term results.
- Ability to cope with rapidly changing information in a fast-paced environment
PREFERRED
- Experience with EHR systems, preferably in the acute care setting (e.g., Epic, Cerner, Meditech).
- Familiarity with healthcare data standards (e.g., HL7, FHIR).
- Consulting background with client-facing responsibilities.
KNOWLEDGE, SKILLS, AND ABILITIES:
Adaptability:
- Ability to embrace change and shift focus when unexpected work arises.
Time Management:
- Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact.
Customer Service:
- Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.
TRAVEL REQUIREMENTS & WORKING CONDITIONS:
- 30-60% domestic travel required
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
- The employee must frequently lift and/or move up to 50 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
DISCLOSURES
SMOKING:
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
DRUG TESTING:
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
EEO Statement Requirements:
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
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