Ford Motor Company

As software Engineer with focus on Salesforce Service Cloud,Vlocity omnistudio.You will be responsible for overseeing and driving the technical strategy and implementation of Salesforce solutions to support the service contact center, sales processes and marketing objectives of our organization. • Your role will encompass Engineering, system integration/engineering/architecture and ensuring adherence to best practices from an Engg. and tech standpoint. • You will play a vital role at Ford Credit NA space that will be central to Leading & continually improving and enhancing the Salesforce platform for our organization. • We are looking for someone who can take ownership of the Delivery, design, architecture, integration, and profiling of all Salesforce-based solutions for FCNA. The role will be responsible for leading and delivering technically as well grooming and developing a team of empowered salesforce engineers

Qualifications

• Bachelor’s or master’s degree in computer science, Information Technology or related field.
• 5 or more years of software development experience and multicloud architecture experience (Service and Vlocity)
• Experience with Omnistudio (Data Rapator/Omniscript/Omni flexcard/integration procedure)Trigger,Apex, Lightning Web Components/Aura Components, and managed packages, and strong hands-on experience in development practices.
• Experience in designing and implementing complex Salesforce solutions, including creating Salesforce flows, entry-criteria/profiles, and data migrations
• Demonstrated ability to create flows, modify objects, create custom objects, write Apex, triggers and integrate API services using an IDE/VisualSourceCode/Codebuilder.
• Demonstrated understanding of differing integration patterns.
• Experience with system integrations involving Salesforce.com web services (JSON, SOAP), as well as Vlocity Integration Procedure.
• Develop Apex (classes and triggers) to extend Salesforce to business requirements.
• Custom User Interface development, including Lightning pages and Web Components.
• Develop high-quality code that satisfies customer needs and strives for simplicity, clarity, and testability.
• Use Salesforce APIs to integrate with other corporate systems following existing standards.
• Integrate additional business applications to Salesforce (such as DocuSign/Emplifi/Medialla/GCP/Mulesoft).
• Collaborating with Ford IT /Development teams to integrate Salesforce across the business.
• Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development. Extend those best practices across Ford organizations.
• Adhere to established development practices and processes in Ford development teams.
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.

Nice to have

• Strong proficiency in Salesforce development ecosystem (Apex, LWC, Visualforce, Java).
• Significant experience in web development environments (HTML, CSS, JavaScript).
• Experience with agile development methodologies.
• Strong ability to understand and collaborate working with application designs, technology stacks, context for code, multiple codebases, and their relation to business objectives.
• Excellent problem solving and analytical skills.
• Ability to work both independently and collaborating with multiple teams
• Effective communication skills to collaborate with business stakeholders and development team members.
• • Experience with Salesforce application lifecycle (CI/CD pipelines, including testing).
• Ability to write, interpret and critique technical specifications.
• Advocate to learn new skills, technologies, and frameworks.
• Proactive attitude to integrate Salesforce innovations/improvements into existing solutions.
• Salesforce alteast 2 X Certified (Salesforce Developer/Omni Script Developer)
• Additional Salesforce certifications (Salesforce Administrator, Vlocity omnistudio,Platform App Builder, Data Architect).
• Experience in SRE in Copado and ability to architect the services considering observability, traceability, and monitoring aspects.
• Proven experience in architecting and implementing service-oriented solutions considering HA/DR capabilities and including performance monitoring features.
• Experience in configuring and managing enterprise monitoring tools (Splunk, Dynatrace…).
• Experience with integration with Cloud PaaS tech stacks (AWS, GCP, Azure, etc.).
• Active profile in Salesforce community.