National Geographic

How You’ll Contribute

The National Geographic Society, headquartered in Washington, D.C., is nearing completion of a transformation of its historic headquarters campus, known as Base Camp. Opening in 2026, the reimagined campus will include the Museum of Exploration (MOE)—a dynamic new cultural destination featuring a pavilion entrance, auditorium, iconic photo gallery, immersive exhibition space, walk-through experience, educational hub, archives, retail, food and beverage, and a new event venue. A one-of-a-kind nighttime experience in the courtyard will serve as the emotional centerpiece of the guest journey. A sustainably designed hotel may also be constructed on-site in partnership with a third-party operator.

To support this growing campus and brand ecosystem, the Campus & Experiences Marketing team leads integrated campaigns that engage audiences and drive revenue across a diverse portfolio. This includes not only the new MOE but also National Geographic Live (a speaker and performance series hosted at venues around the world), Traveling Exhibitions (which brings National Geographic content to global museums and science centers), and the Storytellers Collective (an initiative for building deeper engagement with explorer-led storytelling workshops and events). These initiatives are key contributors to the Society’s revenue and impact strategy.

The Email & Content Coordinator provides hands-on support across these initiatives. Working under the direction of the Senior Manager, Marketing, this role assists with the setup and scheduling of email campaigns, helps maintain editorial calendars, supports content updates on digital platforms, and contributes to copy editing and campaign workflows. The Coordinator collaborates with multiple team leads to ensure that email and web content is accurate, timely, and aligned with brand standards and strategic goals. This is a detail-oriented role that blends digital production skills with content support and cross-functional coordination.

Your Impact

Responsibilities:

Email Production & Support (40%)

• Assist in setting up, testing, and scheduling email campaigns in Salesforce Marketing Cloud, with guidance from senior team members.
• Help track editorial calendars for email campaigns supporting MOE, National Geographic Live, Traveling Exhibitions, and Storytellers Collective.
• Apply pre-approved segmentation and personalization rules to emails as directed.
• Conduct quality checks on email layouts, links, and visuals across various devices and clients.
• Support campaign reporting by collecting and formatting performance data for team review.
• Maintain organized archives of email content and tracking documentation.

Website Content Assistance (25%)

• Assist with content updates in Sanity CMS, including minor copy edits, image uploads, and event listings.
• Support the rollout of web content tied to seasonal promotions or program launches.
• Coordinate with internal teams to ensure program information on the website is current and accurate.
• Help maintain update logs and link tracking for campaign pages.
• Provide support for uploading content to landing pages and microsites as needed.

Editorial Coordination & Copy Support (20%)

• Contribute to short-form marketing copy for email snippets, web modules, and banners under the supervision of content leads.
• Assist in proofreading and formatting content for accuracy and brand alignment.
• Help version content for different audience segments, geographies, or partner-specific needs.
• Maintain internal reference documents for messaging, tone, and campaign content usage.

Campaign Workflow Assistance (15%)

• Help coordinate timelines and content routing for internal reviews and approvals.
• Update shared calendars, trackers, and asset logs to ensure transparency across teams.
• Participate in campaign planning meetings and share delivery status updates as needed.
• Capture internal feedback and assist in organizing insights for future campaign improvement.

What You’ll Bring

Educational Background

Bachelor’s degree in marketing, communications, journalism, digital media, or a related field preferred.

Minimum Years and Type of Experience

2+ years of experience supporting digital marketing campaigns, with a focus on email development and/or website content coordination.

Experience working within nonprofit, media, cultural, or mission-driven organizations is preferred.

Necessary Knowledge and Skills

• Familiarity with Salesforce Marketing Cloud or similar email platforms (e.g., Mailchimp, Campaign Monitor); willingness to learn platform-specific tools.
• Exposure to content management systems such as Sanity, WordPress, or similar tools is helpful but not required.
• Basic understanding of email design principles, formatting, and responsiveness across devices.
• Strong writing, proofreading, and editing skills for short-form content.
• Exceptional attention to detail and ability to manage multiple tasks with shifting priorities.
• Clear communicator with a collaborative approach to cross-functional work.
• Demonstrated interest in marketing, communications, or digital production, especially in a mission-driven or cultural environment.
• Comfort with tools like Microsoft Office, Google Workspace, and basic project management platforms (e.g., Monday.com, Trello).
• Willingness to receive feedback, learn new skills, and contribute to a positive, team-oriented culture.

Desired Qualifications

• Exposure to email or content publishing tools such as Salesforce Marketing Cloud, Mailchimp, WordPress, or Sanity CMS.
• Familiarity with project coordination tools (e.g., Monday.com, Asana, Trello) and comfort working in cross-functional teams.
• General understanding of National Geographic’s mission, tone, and visual brand is helpful.
• Interest in digital storytelling, audience engagement, and campaign coordination across platforms.
• Eagerness to grow professionally in a collaborative and fast-paced environment.

Supervision

None

Salary Information

The National Geographic Society offers a competitive and holistic total rewards package. Our compensation structure and transparent pay philosophy are based on industry-specific market data for similar-sized nonprofit organizations.

The salary range for this position accounts for a wide range of factors including but not limited to organizational need; specific skill sets; experience and training; certifications; and more. At the National Geographic Society, individuals are typically hired at or near the starting point of the salary range for their role, and compensation decisions are dependent on the facts and circumstances of each case.

The hourly range for this position is $25.10 - $26.45.

In addition, the National Geographic Society offers a competitive and comprehensive benefits package that includes, but is not limited to, medical, dental, and vision insurance; engaging and comprehensive wellness program; 401(k) retirement savings plan with matching contributions after 6 months of employment; flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year) and 10 days of sick leave; 12 paid holidays and a paid winter break between December 25 and 31; paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits; learning and development opportunities; Lifestyle Spending Account; pet adoption assistance and insurance; pre-tax transportation benefits with a generous employer subsidy; employer-paid life insurance and disability benefit; and a variety of National Geographic discounts and perks.

Job Designation

Resident - Our Resident category recognizes that certain staff need to be physically present at Base Camp to do their work. Some Resident staff must be at Base Camp every day to do their jobs, while others may only need to be physically present onsite some of the time to meet looming deadlines or to get work done and may require a unique schedule. As such, this category has been revised to provide maximum flexibility depending on what’s required for each individual role. The days Resident staff come into the office will be determined by their teams and workflow, and they should work with their supervisors to determine their specific schedule. And throughout the year, their schedule may be adjusted based on cyclical work cycles, deadlines, and/or ebbs and flows of work.

Candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.

We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.