First Advantage

Position Description Summary

The Integration Consultant provides integration and functional support to clients integrated FADV solutions. He/she acts as a primary point of contact for the client in order to coordinate integrated solutions and resolution of support issues. Bring your talent and skill to a place where you are a true, contributing member of a high-functioning team, working for a global leader in the industry.

Responsibilities:

Manage integration projects, including implementation of new integrations as well as support of existing integrations. (processing, monitoring, error identification, and resolution)

Leveraging internal tools to implement new customer websites

Production Support for existing integrations issues.

Working with the internal stake holders including Project Manager/Customer Success manager/team lead to bring integration and implementations to success.

Job Qualifications

Education:

• Bachelor’s Degree in related field or equivalent experience)

Experience:

• 2+ years’ experience preferred, in an administrator role with configuration and integration experience
• Experience with project/development life cycle; Agile concepts (helpful)
• Experience with customer presentation

Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.)

• Technical competence in integration and testing of integrated solutions

o Understanding of communications:

o XML

o WebServices

o REST

o HTML

o DB a plus (mongo, pl/sql)

• Proven support skills

o Pro-active and flexible approach to resolution of issues

• Excellent written communication skills. Proficient in use of Microsoft applications, including Word, Excel, Visio. Ability to generate well-structured technical documents and meeting minutes.

Ability to manage documents through a review process,and achieve document release to committed deadlines.

• Excellent verbal communication skills. Ability to present formally at progress reviews. Ability to contribute productively and democratically in team discussions.
• Excellent influencing and negotiation skills.
• Excellent team spirit and constructive attitude.

Location : Mumbai / Bangalore

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.