Amazon

DESCRIPTION

Every day, millions of brands, sellers, and customers rely on Amazon’s marketplace integrity. The Intellectual Property Protection (IPP) team’s vision is to build a world free of counterfeits and infringing products – where customers feel confident about every purchase and brands can safely grow their businesses. Our team designs and builds high-performance software systems using machine learning to identify and prevent abuse on behalf of brand owners worldwide.

We are looking for a motivated, entrepreneurial, high-judgment Principal Product Manager - Tech to lead the next generation of seller-facing protections and enforcement transparency. In this role, you will own end-to-end product strategies that enable fair enforcement, reduce seller friction, and improve clarity and consistency in how IP-related actions are communicated and remediated. You will develop new scalable solutions and intuitive experiences that help sellers understand, appeal, and avoid violations—strengthening trust in the enforcement process while upholding catalog integrity.

Key job responsibilities

As a Principal Product Manager - Tech for Seller Experience, you will:

• Define and drive technical product strategy for seller-facing systems and interfaces that support scalable, fair, and comprehensible IP enforcement
• Manage the effectiveness metrics and business impact of seller experience improvements across Amazon’s global stores
• Create, prioritize, communicate, manage, and execute roadmaps for tools and messaging systems that support sellers through enforcement lifecycles
• Bring innovative ideas to protect brand integrity while ensuring legitimate sellers can succeed with clear guidance and fair recourse
• Report progress and influence decisions with executive leadership, representing both enforcement goals and seller trust metrics
• Work closely with ML scientists, engineers, and policy teams to invent remediation and prevention solutions that are technically sound and policy-aligned
• Interface with global brands and sellers to understand requirements, pain points, and evolving abuse patterns
• Set clear, measurable quality goals for seller transparency, resolution speed, and experience satisfaction
• Drive technical decisions that balance customer trust, seller fairness, and operational efficiency

About the team

The Intellectual Property Protection (IPP) team is at the forefront of Amazon’s efforts to ensure that customers can shop with confidence and that brands and sellers can thrive on a fair, trusted platform. Every day, millions of customers rely on Amazon to deliver authentic products—while millions of sellers and brands trust Amazon to protect their rights and reputations. Our mission is to detect, prevent, and remediate IP violations at scale, balancing brand protection with fair treatment for sellers and a seamless experience for customers.

Our solutions range from advanced machine learning systems that detect bad actors to scalable enforcement tooling and messaging systems that support transparency and fairness. We work across legal domains (trademark, copyright, patent, design rights) and geographies, navigating complex regulatory environments while maintaining a relentlessly customer-obsessed lens.

BASIC QUALIFICATIONS

• 8+ years of technical product or program management experience
• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience technical product management
• Experience with end to end product delivery
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority
• Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams
• Experience with feature delivery and tradeoffs of a product

PREFERRED QUALIFICATIONS

• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement
• Master’s Degree in Computer Science, AI/ML, or related technical field
• Experience with large-scale ML systems and model deployment
• Deep understanding of security, fraud detection, or abuse prevention technologies
• Demonstrated ability to successfully influence stakeholders without formal authority, leading cross-functional teams across business units
• Experience in building and driving adoption of new technical solutions
• Experience representing and advocating for various stakeholders during executive-level prioritization and planning
• Experience contributing to engineering discussions around ML architecture decisions and strategy
• Understanding of global intellectual property protection challenges and regulatory landscape
• Experience designing friction-reducing experiences for sellers and developing appeal or remediation pathways
• Familiarity with Amazon Selling Partner tools and seller-facing product lifecycles

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.