SAP

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you’ll do

The Business AI Product Engineering team delivers scalable, re-usable, state-of-the-art AI technologies for SAP, both internally via reusable AI capabilities embedded into products directly and externally for developers and partners for products such as Joule, GenAI Hub, and Document Information Extraction Premium. The team delivers the AI and provides on-going production-level support and improvements to LoBs, creating a cycle of prioritization, execution, shipping/delivery, and collecting feedback/signals as quickly and efficiently as possible.

In line with our harmonized product operating model, we are seeking a highly skilled and experienced Product Feature Product Manager (f/m/d) to join our dynamic team focusing on Inbound Product Management. You will be defining the WHAT and the WHY as part of empowered product teams as single accountable for product success. Furthermore you will be responsible for gathering requirements from partner team and customer stakeholders, translating them into AI problems for the engineering and data science teams to solve, driving execution of the work and shipping, and analyzing metrics to identify areas of improvement.

The role:

• Collaborate with stakeholders to understand AI feature requests, evaluate the impact, and help inform product engineering investment decisions
• Create clarity by translating customer and stakeholder requirements into AI problems for engineering and data science teams to solve (define the what and the why of what needs to be done)
• Drive execution of the feature by identifying and mitigating risks, unblocking obstacles, and managing stakeholder relationships
• Drive shipping of the capability
• Monitor and propose new metrics that will help drive insights for current investments and shipped capabilities
• Drive best practices and processes for efficient and streamlined impact understanding

What you bring

• 8+ years of related professional experience
• Strong technical background with fluency in understanding AI capabilities
• Passion for understanding customer pain points and rallying an engineering team to solve these pains
• Experience with business applications such as ERP or CRM and understanding of gen AI technologies
• Strong problem-solving skills and willingness to think outside the box and roll up one’s sleeves to get the job done
• Exceptional collaborative teamwork abilities and leadership skills
• Strong communication and interpersonal skills to interface with engineers, stakeholders, executives, and customers
• Fluency in English language - good German skills beneficial

Meet your team

SAP's AI organization is dedicated to seamlessly infusing AI into all enterprise applications, enabling customers, partners, and developers to enhance business processes and generate remarkable business value. Join our international AI team where innovation thrives, opportunities for personal development abound, and exceptional colleagues collaborate globally.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 422214 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Job Segment: Product Manager, ERP, SAP, Embedded, Operations, Marketing, Technology