We are seeking an Oracle Support Specialist to manage system configuration, integration, and support activities in Oracle Fusion. This role involves handling daily operational tasks, troubleshooting integration issues, and supporting financial and procurement processes. The ideal candidate will ensure smooth system performance, conduct testing, and provide user support.
As an individual contributor, he will collaborate with a global Finance team and technical team, demonstrating how to effectively integrate Oracle Fusion technologies to deliver significant business impact. This role involves working closely with Finance Team and counter parts from IT. The candidate will also maintain effective communication with internal stakeholders and external partners.
Responsibilities
- System Configuration: Set up & manage lookups, approval workflows, procurement configuration, purchasing categories, and maintain expense item & manage approval reassignments and approval group updates.
- Integration & Monitoring: Monitor integrations, raise service tickets for errors, and manage job failures.
- Testing & Support: Perform release testing, Oracle quarterly release regression testing, and resolve oracle system bugs with oracle support.
- Month-End Support: Assist with month-end closure, ensure subledger transactions are posted to GL, and manage mapping code corrections. Handle change requests and support critical period-end activities.
- Audit & Reporting: Support internal and external audit requests, provide required reports.
- User Support: Provide user training, create user guides, and update knowledge articles. Maintain integration distribution lists.
Essential Skills
Qualify for this role, the candidate must have:
- 3+ year's experience with Oracle Fusion (Finance, Procurement).
- Strong experience in system configurations, integration monitoring, and troubleshooting.
- Proficiency in Oracle modules (AP, AR, Accounting Hub)
- Strong problem-solving and communication skills.
- Personal Attributes
Approachable and flexible in work.
Read Full Description