Principal, CoE Business Systems Analyst

Intuitive Surgical

Job Description

Primary Function of Position:

The Principal of the Center of Excellence (CoE) – Logistics will lead the strategic development and execution of digital and operational capabilities across the Global Logistics function. This senior leadership role is responsible for defining and driving the vision of a digitally enabled, high-performing logistics network aligned with Industry 4.0 principles and SCOR (Supply Chain Operations Reference) methodology.

The role serves as a strategic bridge between Logistics, IT, and peer Centers of Excellence (Planning, Sourcing, and Manufacturing), ensuring harmonized systems deployment, cross-functional collaboration, and scalable process innovation. The successful candidate will champion business systems such as SAP, TMS, eWMS, and next-generation warehousing solutions to enable visibility, network optimization, and exceptional customer experience.

Strategic Leadership & Vision

  • Define, develop, and maintain the long-term strategic vision and roadmap for the Global Logistics CoE, ensuring alignment with enterprise digitalization goals and future-state supply chain capabilities.
  • Champion the adoption of SCOR-based process frameworks to drive maturity, benchmarking, and continuous improvement initiatives.
  • Translate Industry 4.0 logistics trends into practical roadmaps, enabling automation, data-driven decision-making, and real-time network visibility.

Digital Transformation & Systems Enablement

  • Lead the evaluation, selection, and implementation of logistics-focused business systems (ERP, TMS, WMS, EDI, ASN), ensuring scalability, configurability, and integration across global platforms.
  • Drive cross-functional blueprinting efforts to support global deployments, with particular focus on standardization, automation, and OCM (Organizational Change Management).
  • Partner with IT to align business requirements with application roadmaps, prioritizing functionality that improves end-to-end supply chain efficiency and responsiveness.

Collaboration & Stakeholder Engagement

  • Partner with leaders of other CoEs, IT organization, and business SMEs to identify systemic improvement opportunities and synchronize execution plans.
  • Facilitate alignment with cross-functional leadership to drive shared accountability for transformation outcomes, metrics adoption, and value realization.

Performance Management & Optimization

  • Own and evolve logistics performance measurement frameworks, including KPI definition, tracking, and benchmarking.
  • Lead efforts to analyze logistics network inefficiencies, enabling proactive redesign and capability building in areas such as last-mile delivery, inventory visibility, and demand responsiveness.

Team & Capability Development

  • Build and mentor a high-performing CoE team with strong analytical, technical, and operational expertise.
  • Develop training frameworks and SOPs that foster scalable knowledge transfer and sustain process improvements globally.
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Confirmed 11 hours ago. Posted 17 days ago.

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