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Located in Danbury, CT
Salary: $22.00-$25.00/hr.
We are seeking a proactive and empathetic Customer Relations Representative to join our team. In this role, you will ensure exceptional customer service by addressing inquiries, resolving issues, and maintaining strong relationships. The ideal candidate is a strong communicator with a passion for helping people, and has a knack for turning problems into solutions. If you're ready to take your customer service career to the next level we’d love to meet you.
Key Responsibilities:
Resolve customer complaints and issues with patience and efficiency
Maintain detailed and accurate records of customer interactions and transactions
Follow up with customers to ensure their issues have been resolved to their satisfaction
Collaborate with internal teams to provide consistent and efficient support
Qualifications:
Associate or Bachelor’s degree preferred, not required
3+ years of experience in customer service, client relations, or a similar role
Familiarity with oil, propane, HVAC systems, or residential services is highly desirable
Strong verbal and written communication skills
Empathetic, patient, and solution-focused mindset
Proficient with Microsoft Office Suite
Ability to multitask and manage time effectively in a fast-paced environment
Bilingual skills are a plus
Must be available for seasonal overtime during peak service periods
Express Office: Danbury
11 Lake Avenue Extension
Suite 1B
Danbury, CT 06811
Email us
Apply Now
Share
Top Job
Located in Danbury, CT
Salary: $22.00-$25.00/hr.
We are seeking a proactive and empathetic Customer Relations Representative to join our team. In this role, you will ensure exceptional customer service by addressing inquiries, resolving issues, and maintaining strong relationships. The ideal candidate is a strong communicator with a passion for helping people, and has a knack for turning problems into solutions. If you're ready to take your customer service career to the next level we’d love to meet you.
Key Responsibilities:
Resolve customer complaints and issues with patience and efficiency
Maintain detailed and accurate records of customer interactions and transactions
Follow up with customers to ensure their issues have been resolved to their satisfaction
Collaborate with internal teams to provide consistent and efficient support
Qualifications:
Associate or Bachelor’s degree preferred, not required
3+ years of experience in customer service, client relations, or a similar role
Familiarity with oil, propane, HVAC systems, or residential services is highly desirable
Strong verbal and written communication skills
Empathetic, patient, and solution-focused mindset
Proficient with Microsoft Office Suite
Ability to multitask and manage time effectively in a fast-paced environment
Bilingual skills are a plus
Must be available for seasonal overtime during peak service periods
Express Office: Danbury
11 Lake Avenue Extension
Suite 1B
Danbury, CT 06811
Email us
Apply Now
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