Company DescriptionJob Description
Join our team as a Guest Service Associate - Housekeeping at our premier hotel in Gandhinagar, India! We're looking for a detail-oriented and customer-focused individual to ensure our guests have a comfortable and memorable stay.
- Clean and maintain guest rooms, public areas, and back-of-house spaces to the highest standards of cleanliness and hygiene
- Respond promptly and professionally to guest requests and concerns
- Restock guest room amenities, linens, and supplies as needed
- Inspect rooms and public areas for cleanliness, maintenance issues, and safety hazards
- Collaborate with other departments to ensure seamless guest experiences
- Assist in deep cleaning and special projects as assigned
- Maintain accurate records of cleaned rooms and inventory
- Adhere to all safety and sanitation protocols
- Report any maintenance issues or safety concerns to the appropriate personnel
Qualifications
- Bachelor's degree in Hospitality Management or Diploma or Certificate Course in Hospitality Management preferred
- Strong attention to detail and commitment to cleanliness standards
- Excellent customer service skills with a friendly and professional demeanor
- Effective time management and organizational abilities
- Good communication skills in English; knowledge of additional languages is a plus
- Problem-solving skills to address guest concerns efficiently
- Physical stamina to perform cleaning tasks throughout the shift
- Knowledge of cleaning products and procedures
- Flexibility to work various shifts, including weekends and holidays
- Ability to work both independently and as part of a team
- Previous experience in housekeeping or hospitality is advantageous but not required for entry-level positions
Additional Information
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