Airgas

R10071080 Representative - Inside Sales (Open)

Location:

Phoenix, AZ - University - Retail shop

How will you CONTRIBUTE and GROW?

The primary purpose of the Representative, Inside Sales will focus on E mail order input for the area to include multiple branches, resolving CES related issue such as past due invoices and stalled cylinder movement on accounts. The sales position is also responsible for selling a variety of welding equipment, hard goods, power tools, safety supplies and industrial gases to walk in and phone order customers. The Inside Sales Representative is responsible for providing top-notch assistance to customers in selecting the proper gages / tools. This position will work as a floater position that will cover other branches, which include Flagstaff, Mesa, and Peoria.

Essential Job Functions:

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position.

• All duties and responsibilities shall be performed as set forth in established policies and procedures. • Adhere to and assure compliance with the Code of Conduct/Handbook, policies and procedures and all applicable rules, regulations and standards promulgated by Federal, State and other applicable agencies or regulating bodies.
• Maintain a high level of customer service by assisting customers with will call, counter and telephone sales. • Analyze and expedite customer orders in a timely manner. Meet customer needs by recommending appropriate products and services
• Enter sales data, quotes or other relevant information into inventory control system
• Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level. • Restock store merchandize and maintain current pricing on all store displays and products • Seek to expand existing customer base with all products lines
• Prepare and deliver effective sales presentations and proposals to prospective customers
• Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc are properly handled.
• Be flexible to cover other branches in the area on short notice.
• Perform other duties as assigned.

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Are you a MATCH?

Qualifications:

• Knowledge of proper customer relationship and customer service practices
• Ability to multitask in a high volume setting
• Strong analytical and communication skills, both verbal and written
• Team oriented with a continuous improvement outlook.
• Ability to add, subtract, multiply, divide and perform fraction to decimal conversions
• Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds.
• Be punctual and comply with the work schedule.
• Strong understanding of word, excel, outlook and inventory control systems; SAP knowledge preferred
• Knowledge of proper customer relationship and customer service practices
• Ability to multitask in a high volume setting
• Strong analytical and communication skills, both verbal and written
• Team oriented with a continuous improvement outlook.
• Ability to add, subtract, multiply, divide and perform fraction to decimal conversions
• Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds.
• Be punctual and comply with the work schedule.
• Strong understanding of word, excel, outlook and inventory control systems; SAP knowledge preferred • Must be able to work overtime and on-call when necessary.

Education, Experiences, Certificates/ Licenses and/or Registrations:

• High School Diploma or equivalent; Two (2) year degree preferred
• Minimum two (2) years experience with customer service and/or sales experience.
• Knowledge in welding, gases, industrial, safety supply sales preferred.

Work Environment and Safety Equipment Required:

While performing the duties of this Job, the associate is regularly required to sit for long periods and stand to perform work. The associate is required to reach with hands and arms, smell, talk or hear. The associate must be able to lift, push, pull or move up to thirty (30) pounds or more with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision and ability to adjust focus. The noise level in the work environment is usually moderate to noisy and the associate may be exposed to extreme weather. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hearing protection must be worn in designated areas.
• Fully enclosed shoes or safety shoes must be worn in designated areas.
• Safety glasses must be worn in designated areas.
• Must use other Personal Protective Equipment (PPE) as required.

Management reserves the right to add, modify, change or rescind the work assignments in accordance with business needs, and to make reasonable accommodations so that qualified associates can perform the essential function of the job.

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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