IES Communications

Job Description

Job Summary:

The AV Field Engineer I will be able to install and operate most types of AV systems and equipment.

Job Duties and Responsibilities:

1. The AV Field Engineer I will be able to troubleshoot and diagnose equipment problems in a senior service support role. That includes testing, troubleshooting of system components, and functions, and field verification of connections, labels, installation, and work quality.

2. The AV Field Engineer I will understand advanced system drawings, specifications, and technical manuals. They will be able to create shop drawings and submittals for new project kick-off.

3. The AV Field Engineer I must understand Control System and/or DSP program manipulation and commissioning. They must be able to Upload and manipulate code for AV equipment such as DSP (Biamp/QSC/BSS/ClearOne) and upload and manipulate code for (Crestron/Extron/AMX), matrix mixers, and switchers, VTC (Cisco/Polycom).

4. The AV Field Engineer I will be able to commission audio systems.

5. The AV Field Engineer I will be able to configure IP addressable devices and have a basic understanding of data networking

6. The AV Field Engineer I’s work will include work both “in house” and in the field when required

7. The AV Field Engineer I will assume ownership of project installation giving support to field staff and project manager. This includes providing advanced support for field installation staff.

8. The AV Field Engineer I will assist with maintaining and completing project punch-list for project closeouts.

9. The AV Field Engineer I will oversee the technical aspects of projects and IT coordination.

10. The AV Field Engineer I will pre quality-check the projects, test all equipment and functionality, and create punch lists.

11. The AV Field Engineer I will assist sales staff as needed with product and system demonstrations.

12. The AV Field Engineer I will handle other responsibilities as assigned.

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2023 fiscal year ending September 30, 2023, IES produced over $2.3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

EEO Statement

Physical and Mental Requirements:

• Must be self-motivated, positive in approach, professional, and lead others to create, develop, and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients, and business partners.
• Must have proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentation(s).

AV Field Engineer I Revised 3/25/2020

IES Job Description Proprietary and Confidential

• Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements.
• Must able to travel within branch territory and/or regional territory as needed.
• Regular attendance is mandatory

Education, Certification, License, and Skill Requirements:

• Must possess at least a High School diploma or GED equivalency; Bachelor’s Degree preferred.
• Will have at least 3-4 years of overall audiovisual commercial integration industry experience working commercial integration projects.
• Must have a proven track record in audiovisual systems engineering and control systems commissioning
• Must be able to work well with other people
• Must be proficient with Microsoft Office (Word, Excel, and MS Project).
• Must meet Company minimum driving standards.
• Must be able to manage multiple tasks/projects simultaneously.
• Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks, and manage these to completion and customer turnover.

Career Path:

• Position promotes into AV Field Engineer II.