Dish Network

Company Summary

EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network."

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, OnTech and GenMobile.

Department Summary

Reporting to the Senior Vice President of IT Operations and Shared Services, the Director of Technology Assurance and Performance is a key leadership role responsible for the quality, performance, and reliability of technology across all of EchoStar's diverse business lines, including Wireless, Satellite TV, Streaming TV, and enterprise corporate systems.

Job Duties and Responsibilities

This leader will champion a forward-thinking vision for testing, with a strong emphasis on leveraging AI, machine learning, and advanced automation to dramatically improve the effectiveness and velocity of our testing activities. You will lead a large, globally distributed team and be accountable for ensuring our technology platforms deliver a flawless customer experience. In this role, you will:

• Lead and Inspire a Global Team: Directly manage a team of managers in the US and provide matrix leadership for managers in India, overseeing a large organization of technology professionals. Foster a culture of excellence, innovation, and continuous improvement.
• Craft and Execute an AI-Driven Testing Vision: Define and drive the strategic roadmap for Technology Assurance, integrating AI-powered tools and technologies to revolutionize the speed and quality of functional, regression, performance, and chaos testing.
• Champion World-Class Test Automation: Own the strategy for building, scaling, and maintaining sophisticated test automation frameworks. Drive initiatives to continuously increase automation coverage and reduce manual testing efforts.
• Drive Project and Program Success: Take a hands-on leadership role in ensuring key business and internal IT projects have robust testing strategies, clear plans, and successfully meet their milestones.
• Manage Strategic Partnerships: Collaborate closely with development, operations, and business leaders across the organization to ensure testing priorities align with business objectives and product roadmaps.
• Communicate with Influence: Simplify complex technical messages, present compelling strategic updates, and promote your team's successes to senior and executive leadership.
• Oversee Departmental Operations: Take full ownership of establishing and managing the department's multi-million dollar budget, resource planning, and vendor relationships.

Skills, Experience and Requirements

This leader will play a vital role in ensuring our IT systems provide the exceptional Customer experience that the company has become known for achieving. The wide-ranging nature of the position will afford this leader oversight and influence into many aspects of the business. As a result, we expect potential candidates to meet a level of education and experience that demonstrates they can be successful in this role.

The ideal candidate will have:

• Extensive Leadership Experience: A minimum of 10 years in technology leadership roles, with a proven track record of managing large, globally distributed technical teams.
• Testing Related Expertise: Demonstrable mastery of modern Quality Assurance and Performance testing methodologies, including an understanding of test automation, load/performance testing, and chaos engineering principles.
• An Agile and Adaptive Mindset: The ability to thrive in a fast-paced, dynamic environment, with a strong Agile mindset and the capacity to adapt strategies and pivot quickly to meet evolving business needs.
• Strategic Vision and Execution: A history of not only creating a compelling strategic vision but also building and executing the complex plans required to make it a reality.
• Technical Acumen: While this is a strategic leadership role, a high degree of technical credibility is required. Experience with cloud technologies and modern testing tools is highly beneficial.
• Cross-Functional Influence: The ability to gain immediate credibility and build productive, collaborative relationships with stakeholders at all levels, from individual engineers to senior executives.
• Educational Foundation: A Bachelor's degree in Computer Science, Management Information Systems, or a related field; a Master's degree is a plus.
• Industry Breadth (Preferred): Experience in telecommunications is a plus, but experience leading functions across a diverse portfolio of business systems (e.g., streaming media, data warehousing, IVR/chat, BSS/OSS) is highly valued.

Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.

Salary Range

USD $185000.00 - $225000.00 / Year