As a Knowledge Manager you will assist with consolidation of data from multiple SAP networks to one SAP network.
Other duties and responsibilities:
- Establishes and maintains knowledge management system
- Encourages a culture of knowledge-sharing and collaborative work flow among programs
- Makes sure that the right knowledge goes to the right people, and that this information is promptly applied to business activities
- Helps capture new knowledge with the usage of a knowledge management system
- Monitors progress and learning processes by keeping track of engagement, project outcomes and other metrics
- Provides relevant coaching, training and support to champion a knowledge management culture
- Coordinates with internal and external stakeholders to verify program needs are identified to meet project goals
- Confers with program managers to provide technical advice and to assist with problem resolution as needed
- Ensures programs are properly coordinated and efficiently accomplished with the best available resources
- Supports and advises Government program management on integration across full spectrum of interfaces
Required:
- Minimum of 10+ years of general Knowledge Management
- 4+ years of Process Improvement, Process Documentation, and Process Analysis
- 3+ years of Technical Writing experience.
- Certified Knowledge Manager Certification (Knowledge Management Institute)
- JIRA, MS Project, and/or SmartSheet experience is desired
Minimum Educational Requirements:
- Bachelor’s Degree in a related field
Clearance Requirements:
Please Note: U.S. Citizenship is required.
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