JPMorgan Chase & Co.

Job Description

Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let’s push the boundaries of what's possible together.

As a Senior Director of Software Engineering at JPMorgan Chase within the Consumer & Community Banking's Marketing Automation Platform function, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances. As leader in this function you will drive the development and optimization of technology solutions that support automated marketing processes, ensuring they are scalable, secure, and aligned with business objectives. They would also lead a team of engineers to integrate these platforms with existing systems, enhance data analytics capabilities, and continuously improve the user experience for marketing teams.

Job responsibilities

• Develop and execute the software engineering strategy with a focus on AI technologies.
• Collaborate with executive leadership to align AI initiatives with business goals.
• Lead the design, development, and deployment of AI-driven software solutions. Identify emerging trends and technologies in AI to ensure the company remains at the forefront of innovation.
• Provide hands-on technical guidance and mentorship to the engineering team. Ensure the use of best practices in software development, including code quality, testing, and documentation.
• Build, lead, and inspire a high-performing team of software engineers. Foster a culture of collaboration, innovation, and continuous improvement.
• Conduct performance evaluations, provide feedback, and support professional development. Oversee the planning, execution, and delivery of AI projects within scope, budget, and timeline.
• Manage project risks and implement mitigation strategies.
• Ensure effective communication and collaboration across cross-functional teams.
• Collaborate with product management, data science, and other departments to define project requirements and deliverables.
• Present technical concepts and project updates to stakeholders and executive leadership. Act as a subject matter expert in AI technologies and represent the company at industry events and conferences.
• Champions the firm’s culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on Java concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Proven experience in experience in software engineering, with a focus on AI technologies. Strong hands-on engineering SME with a focus on AI technologies. Strong hands-on development skills in Python and experience with AI frameworks (e.g., LangChain, TensorFlow, PyTorch).
• Proven experience in a leadership role, managing and mentoring cross functional engineering teams.
• Deep understanding of machine learning algorithms, data structures, and software architecture.
• Excellent problem-solving skills and the ability to think strategically and analytically.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and DevOps practices
• Experience with hiring, developing, and recognizing talent
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Preferred qualifications, capabilities, and skills

• Familiarity with Agile methodologies and version control systems like Git.
• Experience in organizing and leading developer events and workshops.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.