At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Owning the premium segment is a top priority for the Company. Key stakeholders of this position are responsible for identifying, creating, and managing the global charge product portfolio, and developing benefits and services that cater to both our premium consumer and business Card Members
Sr. Analyst – Data Analytics, will have much exposure to leaders within the USCS organization. This role will be critical to this by utilizing data analysis, combined with financial acumen, to more effectively leverage data and insights to optimize premium product management.
Responsibilities:
- Perform strategic data analyses to generate insights and actionable recommendations that inform key business decisions and support the development of premium product strategies.
- Monitor and report on critical portfolio performance metrics post- product refresh to evaluate impact and support data -driven decision -making by senior leadership.
- Leverage advanced analytics and diverse data sources to identify trends and generate insights that support partner negotiations and enhance card benefit offerings.
- Communicate data driven findings and strategic insights effectively to stakeholders across the USCS organization and other cross-functional teams.
- Design and implement analytical frameworks to assess product performance, customer behavior, and market trends, fueling continuous product innovation.
- Collaborate with cross-functional teams including Product, Finance, and Marketing to align data insights with broader organizational objectives and initiatives.
- Translate complex data into clear narratives and compelling business stories to influence executive-level decisions.
- Stay informed on industry trends, emerging technologies, and best practices in analytics to drive innovation and continuous improvement.
Minimum Qualifications
- 2-4 years of relevant experience in data analytics, business intelligence, or a related field.
- Bachelor’s or Master’s degree in Statistics, Economics, Mathematics, Engineering, Finance, Computer Science, or another quantitative discipline.
- Proven ability to manipulate, analyze, and extract insights from large and complex datasets
- Proficiency in data analytics and programming tools such as SQL, Python or Hive or similar.
- Strong understanding of the charge card economics with demonstrated ability to drive business outcomes through strategic analysis
- Excellent verbal and written communications skills, with the ability to simplify complex data for diverse audience
- Demonstrated success in collaborating with cross-functional teams to deliver impactful business results.
- Natural Intellectual curiosity and strong interest in the premium card and benefits landscape.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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