University of Pittsburgh Medical Center

Purpose:

The UPMC Health plan is seeking a Senior Director of Sales and Business Development. The ideal candidate will be more than just a manager or leader—they’ll be hands-on, ready to roll up their sleeves and actively engage in the work. The Senior Director of Sales and Business Development is responsible for supporting the growth of WorkPartners with focus around sales, account management, customer retention and broker relations, and business expansion. This position is responsible for fostering a proactive cross-functional work environment that maximizes efficiencies to positively impact WorkPartners business and operational plans. In this role the Sr. Director will identify, develop, implement, and analyze strategic, best practice plans and processes and will be responsible for directing the development of strategic market planning to ensure WorkPartners is positioned for success and maintains a competitive edge in the marketplace.

This role will include an occasional in-office presence (1–2 times per month); however, the role is primarily field-based. Given our service footprint across 40 states, frequent travel is expected to engage with clients and drive business development.

Responsibilities:

• Collaborate with WorkPartners leadership team to formulate the strategy, goals, and execution of WorkPartners master sales new revenue plans.
• Ensure efforts are congruent with the Insurance Services Division.
• Coordinate these strategies with each WorkPartners Line of Business to ensure expectations are met related to service, pricing and support.
• Oversees team of Sales Executives to execute sales strategies and help drive growth to the WorkPartners pipelines.
• Increase customer base in new markets by developing and executing strategic sales plans and demonstrating a high level of personal selling and relationship management skills.
• Expand understanding of market conditions and develop expertise on the industry, competition, and relevant business trends.
• Advise senior management on findings and potential new opportunities.
• Direct operational efficiencies.
• Develop processes to identify cross-functional opportunities, challenges, and customer satisfaction improvements, coach others to identify and elevate the same.
• Create synergy between business lines, operations, sales team and the internal support teams.
• Direct and implement CRM tools, sales tools and business development processes along with the WorkPartners leadership.
• Collaborate with marketing and product teams to direct integrated product sales/new products and bundling services.

Qualifications:

• Bachelor’s degree in Business, Sales, or related field. MBA-preferred.
• 10 years management/experience in business development, sales, product development, communications, or organizational development required.
• Healthcare and/or insurance experience required.
• Excellent interpersonal, organizational, written and oral communication skills.
• Ability to manage multiple priorities and deadlines concurrently.
• Demonstrated leadership skills, initiative and ability to work independently.
• Ability to interface with all levels of management.
• Proficient computer skills

UPMC is an Equal Opportunity Employer/Disability/Veteran