Summary

The Computer Assisted Ordering Technician maintains accurate perpetual inventory balance on hand (BOH) levels which in turn determines optimum ordering quantities and ensures product availability for patrons. The Computer Assisted Ordering Technician maintains accurate perpetual inventory balance on hand (BOH) levels which in turn determines optimum ordering quantities and ensures product availability for patrons.

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Duties

  • Maintains the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands.
  • Uses radio-frequency hand-held terminals to gather data necessary to update and adjust inventory.
  • Records and updates Balance on Hand (BOH) data; maintains perpetual inventory and audits credits.
  • Performs daily inventory audit of items not-in-stock and overwrite items.
  • Evaluates stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse.
  • Interfaces with all levels of management and deals directly with commercial distributor/vendor stocking representatives on issues affecting CAO.

Read the entire announcement before starting the application process.

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Requirements

Conditions of Employment

  • Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship may be required.
  • Meet minimum age requirement. See Additional Information.
  • Males born after 12-31-1959 must be registered with or exempt from Selective Service.
  • May be subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
  • May be subject to a suitability or fitness determination, as required. New federal employees will be fingerprinted.
  • Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
  • May be subject to a probationary/trial period.
  • Direct deposit of pay is required.
  • Meet the physical requirements identified in the Qualifications section.
  • If you are selected for this position you may be asked to submit the OF-306 declaration for Federal Employment.

Qualifications

You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, superior academic achievement, or a combination of experience and education to qualify. When using education to meet qualifications you must submit transcripts. See Required Documents for more information.

Experience: One (1) year of demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management; and developments in commercial retail food store items, equipment, and practices (specialized experience) equivalent to at least the GS-5 grade level. Experience can be under other Federal service pay systems, private sector, or military. Examples of qualifying experience include:

  • Using hand-held terminals to gather date necessary to update and adjust inventory.
  • Ensuring optimal shelf space allocation for available stock.
  • Ordering product.
  • Maintaining perpetual inventory.

OR

Education: Four (4) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college, or university.

OR

Combination of experience and education. To calculate the combination, divide your total months of experience by 12, then divide your graduate level semester hours by the number of credit hours that the school attended has determined to represent 1 year of full-time study or 18 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education.

You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Additional Requirements that must be met by the closing date:

  • Physical requirements: (1) Must be able to lift items up to 40 lbs without assistance (2) Long periods of standing, bending, lifting, carrying and reaching while searching for stock and replenishing shelves is required (3) Work may be performed in the freeze and chill boxes exposing incumbent to extremes in temperature. You will attest to your ability to perform these physical requirements in the Questionnaire.
  • Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a nontemporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority.

As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies:

  • Automated Ordering Systems
  • Communication
  • Minimum Qualifications GS-05 (Specialized Experience)
  • Operational Practices

Overtime: Occasional

Fair Labor Standards Act (FLSA): Nonexempt.

Bargaining Unit Status: Covered

Obligated Position: No

Those retired under CSRS or FERS considered: No. DoD criteria not met.

Recruitment/Relocation Incentives Offered: No

Telework eligible: No.

Remote work eligible: No.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts and/or other documentation to support your educational claims.

Transcripts. REQUIRED when using education to meet qualifications or when education is required.

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.

Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.

When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.

Additional information

Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.

  • The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay. Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected.
  • The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
  • Applicants with financial difficulty are not automatically removed from consideration.
  • Selectees are required to complete an online onboarding process.
  • Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326.
  • PCS Not Authorized.

The following may result in a rating of ineligible. Ineligible applicants receive no consideration.

  • Not selecting an eligibility.
  • Submitting an incomplete application package may result in your not being considered for this position. Your resume must reflect that you are either Part-Time with the number of hours listed, Full Time, or 40 hours per week as your work schedule. If you fail to provide this information in your resume, your resume will be considered as incomplete.
  • Submitting encrypted documents or uploading Adobe portfolio documents.
  • Submitting any document that contains a photo or image of you.
  • Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
  • Overstating your qualifications and/or experience in your application materials.
  • Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.

Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire AND providing the supporting documents for the selected eligibility/eligibilities. Required documents are listed in the eligibility description. You are responsible for providing the documents required to prove you can be considered for the selected eligibility/eligibilities.

HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. You will not be considered if you do not select an eligibility. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement.

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  • Benefits
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  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  • Review our benefits
  • Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

HR reviews your resume and supporting documents to determine if you meet the qualifications and requirements, and to determine if you meet the eligibility/eligibilities you selected. Your questionnaire score is a preliminary measure of how well your background matches the competencies. If you submit multiple resumes, the last one received is used for this evaluation and sent to the hiring manager if you are referred for selection consideration.

Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.

At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); Number of hours worked per week, and Description of duties performed. DO NOT send a list of competencies or skills in place of a description of the duties performed.

HR refers qualified and appointable applicants to the hiring manager for selection consideration In accordance with DeCA's Merit Promotion Plan. Selections are subject to restrictions of the DoD referral system for displaced employees.

Interagency Career Transition Assistance Program (ICTAP):This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications.

Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): To receive this preference, you must choose to apply using the (RGP) eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant.

Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible (PPP DoD MRNG):In order to receive this preference, you must choose the (PPP DoD MRNG) eligibility, and fill out and submit the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation.

Priority Placement Program, DoD Military Spouse Preference (MSP) (PPP MSP): In order to receive this preference, you must choose to apply using the(MSP) (PPP MSP) eligibility. If you are claiming MSP (PPP MSP) and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant.

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How to Apply

Your complete application package must be received by 11:59 PM ET on 07/14/2025.

You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.

To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process.

You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.

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Agency contact information

DECA WEST Servicing Team

Phone

614-692-7831

Fax

215-516-6051

Email

DHRC-D.DECA.HR@dla.mil

Address

Defense Commissary Agency West

1300 E Avenue

Fort Gregg-Adams, VA 23801-1800

US

Next steps

Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your qualifications status is determined (qualified or not qualified), and when your referral status is determined (referred or not). If you are referred but not selected, you can expect to receive a final notice after the hiring manager makes a selection.

The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.

Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.

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