Front Desk Supervisor

Job Description

The Marriott Savannah Riverfront is currently interviewing for a Front Desk Supervisor to oversee the daily operations of our front desk area. The ideal candidate will have excellent customer service skills, strong leadership abilities, and a keen attention to detail.

Responsibilities

• Supervise front desk staff and ensure they provide exceptional customer service
• Train new front desk employees on company policies and procedures
• Handle guest inquiries, complaints, and requests in a professional and timely manner
• Manage front desk scheduling and ensure adequate coverage at all times
• Maintain a clean and organized front desk area
• Assist with check-ins, check-outs, and reservations as needed

Skills

• Previous experience as a front desk supervisor or similar role
• Excellent communication and interpersonal skills
• Strong leadership abilities
• Ability to multitask and prioritize tasks effectively
• Proficiency in Microsoft Office and other relevant software
• Attention to detail and problem-solving skills
• MARHSA and PMS system knowledge preferred
• At least 2 years Front Desk experience

We offer excellent an excellent benefits package. Marriott Worldwide perks. Complimentary parking and one shift meal per day.

EOE