Apex Systems

Job#: 2079485

Job Description:

Apex Systems has partnered with a company who is a major player in the tech Industry who is currently looking for a Factory IT Support Technician position in the Renton area! This on-site role is a contract based project working on a W2 basis. If youre interested, then please apply directly via LinkedIn!

• Please note that we cannot work on a C2C, C2H, provide sponsorship, or operate through a 3rd party vendor on a referral basis**

Title: Factory Technical Support

Location: Renton, WA

Contract Length: multi-year contract

Shift: 3rd shift- Thurs-Sun 10p-830a

Pay Rate: up to 20.40/hr

Duties Will Include:

• Supporting Mobile Device operations, provisioning of smartphones, customer support incident resolution, and other support tasks
• Management of assets to include cataloging all smartphones in inventory and making sure they have the appropriate asset tag; and cataloging all assets and their assigned user.
• Training in proper use of smartphones. This may include one-on-one in-person, web-based training, and classroom settings.
• Providing first-level support of all mobile devices including taking help desk requests via phone, email, or IT service management tickets.
• Working with the installation of applications on Smart Phones and the subsequent security settings

Must-Haves:

• An educational background in technology from one, or more, of the following sources:

1. An associates degree or higher in information technology
2. Applicable IT certification (e.g.: CompTIA, Google IT certifications, etc.)
3. Military training

• Personal or professional experience working with technology hands-on (preferred experience working with computer hardware and/or mobile devices)- be comfortable working on troubleshooting tasks
• A background of working in a front-facing environment with customers and end-users

Requirements:

• Excellent communication skills
• Be a team member while also being comfortable working independently as needed
• Be solutions oriented
• A desire to learn, grow, and develop professionally

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Pay Range:

$20 - $20 per hour