Job Details
Description
About The Perry Hotel
The Perry Hotel combines exceptional service with upland hospitality experiences to create a destination with a nautical focus. The Perry Hotel is a 100-room boutique property that deftly balances modern design and amenities with the nostalgia and craft of a bygone era.
- Possesses full knowledge of food and beverage products served and utilizes suggestive selling techniques.
- Takes orders and delivers food and beverage in a timely manner.
- Ensures guests receive immediate, friendly, and personalized service to build their intent to return.
- Guides guests through menus, answer questions thoroughly, and provides specific item suggestions and information about the establishment.
- Maintains positive guest satisfaction by exceeding service expectations.
- Handles guest complaints or directs them to a manager.
- Operates point-of-sale system with a high-efficiency level and handles large amounts of currency.
- Practices proper cash handling procedures by addressing the point-of-sale system after every transaction, properly organizing money, counting change back to guests, and following appropriate checkout procedures.
- Sets up and breaks down equipment and supplies.
- Maintains work areas by organizing and cleaning service stations and pre-bussing tables as needed of all used glassware/plate ware/silverware/etc.
- Writes down all orders and inputs them into the point-of-sale system accurately.
- Scrapes, racks, and stacks glassware/plate ware/silverware properly in the dishwashing area.
- Acts as a final check on the quality of food and beverage items before they are served to guests and ensures appropriate garnishes and condiments are on plates.
- Assists management in training new Staff Members within their department when applicable.
- Completes all opening, running, and closing duties as assigned.
- Delivers and/or carries (with or without trays) food and beverage items, for own and others’ tables, with a sense of urgency; knows all table numbers and floor plans.
- When necessary, will occasionally assist the host person with greeting and seating guests.
- Adheres to responsible alcohol service established by company policy.
- Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
- Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
- Adheres to all company policies and procedures.
The Perry Hotel offers, employees the following:
Competitive Wages
Subsidized Dormitory Style Housing
Paid Vacation Time
7 Paid Holidays
Employer-Sponsored Health Plans
Dental Insurance
Vision Insurance
Disability Insurance
Supplemental Insurance
Life Insurance
401K with Company Match
And Much More
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Equal Opportunity Employer
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